By: Peter Fingar, Executive Partner, Greystone Group
What do GE, JetBlue Airways, Progressive Insurance, Amazon and the Virgin Group have in common? By making deep structural changes--made possible by business process innovation--these companies have transformed the very ways they operate their businesses, changing the game in their industries. Indeed, there's a new breed of fierce competitors on the block ready to engage your company in extreme competition. Are you ready?
Why is it that, given two companies with approximately the same capital assets and same number of skilled employees, one struggles and the other grows profits?