Articles

Before the advent of business process management systems (BPMS), there was a clear distinction between business process modeling and BPM application design. “Modeling” involved a set of tools for business analysts used to discover, diagram, analyze, and optimize business processes, often in concert with some formal methodology. The ultimate output of this effort, if used to create an automated BPM solution at all, served mainly as a “requirements document” that would (hopefully) be referenced by IT in the solution specification and design.

Many enterprises are chasing the dream of real-time operations to contend more effectively in a hyper-competitive market. This dream entails flexible business processes, just-in-time products, and on-demand services that are all driven by marketplace events and shifting customer demands. This dream is impossibly expensive to achieve without software to automate the processes and functions that make up a business’ engine. The trick is to shrink software development and integration times to next to nothing and making operational management efficient.

Business process management is a top priority for organizations today. The BPM market is hot and it is important to know what the basic steps of BPM strategy are and who the vendors are and what they offer. The scope of what BPM is and what it can do for your organization is changing. There is still a lot of hype, so everyone needs to know who is doing what, and how well it works. Every organization needs a BPM strategy and a comprehensive deployment plan.

Bill Chambers is a principal analyst at Doculabs.

Business process management is a top priority for organizations today. The BPM market is hot and it is important to know what the basic steps of BPM strategy are and who the vendors are and what they offer. The scope of what BPM is and what it can do for your organization is changing. There is still a lot of hype, so everyone needs to know who is doing what, and how well it works. Every organization needs a BPM strategy and a comprehensive deployment plan.

How does a conservative government organization fast track a paradigm shift? One method that has worked well is to keep the change process so simple that the lure of it is irresistible. This is precisely how it happened at the New York State and Local Retirement System (NYSLRS). The paradigm shift is one towards Business Rule Management (BRM). The change process is the User-defined Function Approach (UDFA). The measurement of success was provided by Barbara von Halle, founder of Knowledge Partners, Inc (KPI).