You do not need to become an AI expert to start getting value from AI at work.
You need practical ways to use it in the work you already do: process discovery, stakeholder preparation, documentation, analysis, improvement, and communication.
That is exactly what the AI for Process Specialist Certificate is designed to teach.
This four-course certificate helps process professionals apply AI in real-world situations – without getting lost in technical jargon, coding requirements, or hype. Whether you are just getting started or looking for a smarter way to work, this program gives you a practical path forward.
And because many professionals work inside environments with privacy, security, or IP restrictions, this certificate is built for BYOB: Bring Your Own Bot. Use ChatGPT, Claude, Copilot, Gemini, or your company’s approved internal AI or agent platform. The skills you build transfer across tools.
BONUS: Get the free AI eBook when you request the brochure
BONUS: Receive our free eBook when you download the AI for Process Specialist Certificate brochure.
eBook: Top 10 Things You Can Do to Start Using AI in Your Process Work Tomorrow and more practical articles for process professionals.
“There are lot of exercises that we did which helped to put the training into practice. I love the fact that we are able to apply our learnings to create a business model that is relevant to us, opportunity to address our problems and have clarity on our Why.”
– K. Kelly
Systems Manager
“Great job and I loved the platform. I loved how you could do breakout sessions over the phone so you could mimic a classroom setting although the team was co-located. Very good information shared in a concise time frame. Definitely enjoyed the training.”
– M. Daniel
Business Process Consultant
– D. Brooks
“I really enjoyed going through this program with my colleagues – looking forward to taking our information and enthusiasm to management to practice the skills we’ve learned here and make an impact.”
– K. Kupke
Senior Process Engineer
“The facilitator was an expert in the field and is able to inject real-life experience to and make the information more realistic and much closer to the ground. It makes the discussion practical and easier to understand.“
– A. Sarmiento
HR Framework and Compliance Officer
“This was such a timely course. Excellent tips for moving BPM into an Agile environment. Very enlightening to understand more of what my IT colleagues are doing in their day-to-day Agile world.“
– D. Miles
VP, Business Process Management
“Hearing the stories and what should go well and what could go wrong was so relieving and relatable. It was great to see how others approached different exercises and their management styles.“
– K. Krol
“Joanne did a spectacular job putting this curriculum together, and teaching it to a group where at every step some attendees had more experience than others, but she made sure through the variety and levels of content that everyone was learning throughout.”
– J. Lindstrom
SVP, BPM Office
“The class was very thorough. There is a lot of information but the instructor made it easy to follow and changed his methods based on others learning techniques.”
– M. Patterson
Supervisor
– T. Teixeira
About us
BPMInstitute.org is the largest practitioner-led community of BPM professionals in the world, with over 50,000 members. Member services include training and certification, BPM events, a wide range of vendor-neutral BPM and related content, as well as face-to-face and online networking.
Industry experts
The content includes works from industry experts and thought-leaders that deal with holistic management and aligning all aspects of an organization with the wants and needs of clients. It also promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology.
The knowledge you need
BPMInstitute.org gives you the flexibility to learn what you need to successfully lead your company’s transformation to a more efficient, process-centric organization. BPMInstitute.org training, events, and collaboration allow you to:
- – Gain proficiency in concepts and principles of proven disciplines and methodologies
- – Learn how to incorporate state-of-the-art tools and techniques
- – Avoid pitfalls and leverage successes of models from real-world case studies
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Everyone starts here.
You're looking for a way to improve your process improvement skills, but you're not sure where to start.
Earning your Business Process Management Specialist (BPMS) Certificate will give you the competitive advantage you need in today's world. Our courses help you deliver faster and makes projects easier.
Your skills will include building hierarchical process models, using tools to analyze and assess process performance, defining critical process metrics, using best practice principles to redesign processes, developing process improvement project plans, building a center of excellence, and establishing process governance.
The BPMS Certificate is the perfect way to show employers that you are serious about business process management. With in-depth knowledge of process improvement and management, you'll be able to take your business career to the next level.
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