Advanced Facilitation Skills - BrainStorm New York - November 16, 2021 - 09:00

BrainStorm New York

Advanced Facilitation Skills

Tuesday, November 16, 2021 from 9AM to 5:00PM
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Face-to-face and virtual facilitation skills are needed for developing a business architecture, creating a process model, leading an improvement team, or running a meeting. Learn models and practice in all these areas.

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial. You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build consensus all while keeping them focused on the intended goal. Not an easy task.

This one-day interactive workshop focuses on you – the facilitator. We’ll play with models and techniques that will help you better handle tough issues like managing conflict that arises during meetings, building workshop and meeting agendas, getting folks to make and own decisions, staying on topic, engaging meeting participants, and more. This is how to be a facilitator in a business process improvement context, either with a team or with executives, face-to-face or in the virtual environment. So if you’re a project manager, business analyst, architect or leader with a desire to be more collaborative, this workshop is your first step on the road to your own process improvement.

Course Outline:

  • Understanding Facilitation
  • Understanding Team Development
  • Meeting Facilitation: Preparation & Planning
  • Facilitation: Running the Meeting
    • Creating a team environment
    • Focusing the participants
    • Establishing a process for building consensus and making decisions
    • Using Intervention Techniques to keep the meeting on track
    • Managing the data and information produced
  • Meeting Facilitation: Closing and Follow Up
  • Summary

Unique Value of Course:

  • It transforms bad meetings into highly success and productive ones (or no meeting at all).  We’ve all experienced bad meetings – some of our own doing.  Project Managers, Business Analysts and Architects often find themselves in situations where they are expected by default to know how to facilitate meetings – whether they have the skills or not. 

Objectives:

  • To help you assess your strengths and weaknesses as a facilitator.
  • To build confidence in your ability to run productive meetings that achieve their stated goals.
  • To augment your tool box with techniques to better enhance collaboration.

Who Should Attend:

  • Senior Managers in Operations and IT
  • Business Process Managers
  • Business Process Analysts
  • Business Modelers
  • Business Analysts
  • Business Architects
  • Line of Business Managers

Recommended Prior Courses:

BPM 101

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Advanced Facilitation Skills Badge

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Course Availability

This course is available via the following methods:

Online Events

BrainStorm London - 09/20/2021 - 13:00
BrainStorm DC - 09/21/2021 - 09:00
BrainStorm New York - 11/16/2021 - 09:00

Live Online (See online events above)

N/A

On Demand

Custom

Available In-House or Private Live Online

Instructors

Editorial Director, OP Bulletin
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