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Ankit Tara
,
posted 5 years 2 weeks ago

I think the biggest problem

I think the biggest problem is the lack of strategy execution culture. For example, the problem with poorly defined metrics appears because managers see the requirements to come up with indicators as a business routine, that has nothing to do with "doing" business and need to be avoided-formalized-copied. Another big issue similar to what you described in "Too much internal focus" paragraph. I'd say that it's not about internal focus, but about thinking that Balanced Scorecard can help with business strategy. It cannot. It helps to describe and to execute strategy, but strategy definition need to be done somewhere else, in mentioned SWOT or similar analysis techniques. Here is the list of 4 BSC pit falls by me: http://www.bscdesigner.com/bsc-typical-pitfalls.htm Looking for reviewing more cases and discussing the ways to avoid them.

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