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Ankit Tara
,
posted 2 years 10 weeks ago

Great list, Andrew. From a

Great list, Andrew. From a technology perspective, I agree that AI / Cognitive is rapidly impacting operating models and this is enabling new capabilities, going far beyond mere automation.The shift from on-premises to cloud computing is also enabling dramatic changes to operating models. Blockchain / distributed ledger technology is clearly the next big thing and is already disrupting traditional models, particularly in financial services. All of these trends are having a big impact on processes, structures, staffing and skills, as well as the overall ecosystem.

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