Great description of the result many of us in business process/business architecture do. The resulting diagrams have always been very well received by my clients. Until they see the diagrams, they don't usually truly understand how their business processes currently work and that they have needed those diagrams for a long time (usually a matter of years). It's a tough sell because the arrogance of the c-suite people seems to prevent them from acknowledging that they may not know their processes well or that they might just have an opportunity for improvement and/or waste reduction.
Great description of the