Resources in Government

Local, state, and federal agencies are all subjected to varying degrees of pressure to improve upon the delivery of government services. The need to handle bigger workloads with fewer people, coupled with rapidly rising expectations for electronic access to government services, are having the combined effect of pressing government agencies to the forefront of technological innovation in the 21st century. Better services are constantly being demanded everywhere, and those services are expected to be delivered at lower costs to taxpayers.

Our goal is to provide valuable insights which will lead to successful initiatives within the government sector.

Displaying 61 - 70 of 125 resources matching your criteria.

Relating Enterprise Strategy to Business Outcomes

At every level of government, officials have been increasingly challenged in recent years to continue improving upon the delivery of government services, even as their expertise heads out the door – with the climbing rate of baby-boomer retirements – and their budgets are heading south. It is in times like these that government decision makers need to point their enterprise strategy, with a steady aim, at achieving better business outcomes, or greater mission success. This presentation focuses on the value of applying effective performance measures, which allow cause and effect relationships between IT (and other) solutions and the basic business needs of government, to be more clearly understood and more successfully leveraged.

Closing Session: Why Business Processes Really Matter

Despite the fact that business process modeling (BPM) has been around since at least the early 1990’s, decision makers at all levels of government still wonder about the return on any investment they may be thinking of making, in BPM. This presentation counters the old adage that says, “If it’s not broke, don’t fix it,” by suggesting something like this: “Odds are that something needs fixing, if you haven’t bothered to see if it’s broke.” Operating on the principle that most business activities can stand improvement, more or less constantly, Jeanne maintains that a business owner, manager, analyst, or steward cannot know whether business-as-usual is the best way to “run a railroad” unless s/he understands how business activities, business processes and business value-chains work, from beginning to end. Business processes really matter when one suspects a bottleneck that inhibits the flow of key activities, when one needs to replace or upgrade an IT-system that enables business performance, or when the training of new workers is required to sustain business operations. These are but a few of the real reasons business processes matter to anyone charged with ensuring effective mission performance.

Improving Process Capability Across the Enterprise with Enterprise Spice

The international process community has recognized the need to bring together multiple standards and models into a single integrated standards-based model that addresses broad enterprise processes, and has launched the Enterprise SPICE initiative to meet this need. Enterprise SPICE will be used with international standard ISO/IEC 15504 (SPICE) to provide an efficient, effective mechanism for assessing and improving processes deployed across an enterprise. This presentation will provide an overview and status of the Enterprise SPICE (ISO/IEC 15504) initiative.

Best Practices Keynote: DoD Business Operating Environment Supporting Business Transformation

The Department of Defense (DoD) is aggressively pursuing a business transformation strategy based upon recognizing that Business Process Management, Service Oriented Architecture and Business Architecture concepts are each part of a continuum, which must be planned, governed and orchestrated as its own end to end process. The DoD terms this the Business Operating Environment (BOE). Mr. Wisnosky will Outline the BOE with examples of its current state and future directions.

BPM Governance

Improving Government Service by "Building Sidewalks Where People Like To Walk"

Avoiding SOA Security Anti-Patterns: Practical Planning for Success

U.S Government Better Utilizes IT to Improve Efficiency

BPM can be a Life Saver in the Midst of Grey Wave

Adapting ERP Solutions, via SOA, to the Business Needs of Government

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Editorial Director

Ken Mullens, Senior Principal, MITRE Ken Mullens
Senior Principal

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