Also Featuring: Rajiv Bawa, Business Area Executive, Software as a Service IBM Global Small and Medium Business
Those four little words, "Quick Return on Investment", can now be music to your ears. Hear from the experts at IBM and Nsite about how the Software as a Service model is taking off and providing companies with a much faster, more cost-effective and more flexible solution with less risk.
ASAP is a web services protocol that can be used to access a generic service that might take a long time to complete - for example services that last from minutes to months in duration. The service being invoked might be fully automated, a manual task that a person performs, or any mixture of the two. This capability to handle both automated and manual activities is what makes ASAP particularly suited for B2B and intra-organizational service request scenarios.
Round Table particpants asked Tom their most pressing process questions in this Round Table "Ask The Experts with Tom Davenport". Tom is the Renowned Author and Professor, Institute for Process Management at Babson College.
There are multiple types of integration problems. Information integration problems pertain to the class of problems where users need access to disparate data through the lens of the needs of business. This session will discuss a methodology and a case study of an approach toward information integration by associating common business vernacular with key pieces of data and processes.
In an effort to simplify their IT architectures and optimize systems company-wide, many businesses are standardizing on a single content- management platform for document management, Web-content management, imaging, intranet publishing, and E-mail management. Such a move requires that companies carefully consider the ways in which they organize information and how employees use documents.
Round Table particpants asked William Ulrich their most pressing questions in this Round Table "BPM Hits The Boardroom". Paul Harmon discusses "The Process Centric Company" and Bruce Silver discusses "BPM 2.0: Process without Programming". The Round Table closed with Q&A from audience.
AGENDA & PARTICIPANTS
Seeking operational excellence, leading companies are integrating and optimizing end-to-end business processes spanning functional silos and crossing traditional IT systems' boundaries. In addition to requiring a good integration strategy this trend is forcing companies to adopt process orientation and explore Business Process Management as a technology to orchestrate, optimize and increase the flexibility of critical business processes.
Ok, now you’ve gotten a lot of terrific information about BPM and it’s potential application within your enterprise. Where do you start? What are the critical success factors and the obvious traps to avoid? This presentation positions you to go back to your organization and begin a BPM suite selection and implementation project while increasing the odds for success.
Rex Johnson, VP and Chief Technologist at First Data Corporation will illustrate the use of Business Process Management (BPM) technologies within First Data. Rex will illustrate with specific projects how over the past 10 years, BPM and specifically the use of process modeling has reduced and/or helped First Data avoid costs. He'll go further to illustrate how modeling technology and particular approaches such as simulation has helped his team analyze and optimize certain processes. Finally, Rex will discuss the internal challenges he faces in terms of the adoption of BPM technology.
Many organizations understand the value of managing processes that create value for their customers. However, there is limited understanding of the emerging Process-based model for managing organizations.
