Resources in Operational Excellence (OPEX)

Our focus on Operational Excellence (OE) is on the alignment of strategies, processes, performers, measures, technologies and management to achieve and sustain outstanding levels of performance of the entire enterprise.

Our belief is that Operational Excellence is achievable only when an organization has defined the major elements that affect performance and aligned them (which often means redesigning them) to support strategies and goals.

Just as often the task of alignment also means ridding the organization of things (practices, policies, organization structures) that impede Operational Excellence.

Displaying 161 - 170 of 263 resources matching your criteria.

Featured Analyst Keynote: Achieving Operational Excellence with BPM

Seeking operational excellence, leading users in public and private sector, are integrating and optimizing end-to-end business processes spanning functional silos and crossing traditional IT systems' boundaries. In addition to requiring a good integration strategy this trend is forcing organizations to adopt process orientation and explore Business Process Management Suites as a technology platform to orchestrate, optimize and increase the flexibility of critical operational processes.

Globalization and the Innovation Imperative

What strikes fear in the hearts of business leaders these days? Globalization and commoditization. With three billion new capitalists from China, India and the former Soviet Union ready to engage your company in extreme competition, you’ll have to make deep structural changes in the very ways you operate your business - and that's what Business Process Management is really all about. Indeed operational innovation - where you forge new relationships across to globe to form extreme supply chains and pursue extreme innovation - is the next true source of competitive advantage.

Panel: Assembling a BPM Project Team

As organizations adopt BPM and gain experience, new job titles and responsibilities are invented and thrown around on a daily basis: Process Architect. Process Analyst. Business Architect. Business Integration Developer. What do these titles mean? What are the responsibilities associated with these new roles? This panel of solution providers will explore the best mix of roles and responsibilities for a successful process project team.

Case Study: The Road to Goal Management: Managing Processes Based on Business Objectives & Key Performance Indicators

Are you looking for ways to streamline your core business processes while still providing tailored customer and channel support? Have you considered implementing process improvements but haven’t been able to determine how to integrate changes in a way that supports your key business objectives? In this session, Pamela Astwood from Symetra Financial will talk about the design and implementation of the Global 360 BPM solution in the Client Services department.

Case Study: An Exploration of The Dirty Little Secret of Successful Technology Deployment: 80% of the Work is Organizational, 20% is Technological

Applying technology is simple and easy if the hard work is done first. This session will focus on the full time and long-term work that must occur prior to technology implementation. For the past 5 years, Bill has been the one who, whether collaborating with Booz Allen Hamilton, a local consultant, or simply members of a District organization, has done the exciting and challenging work of creating the readiness and alignment necessary for organizations to take advantage of technology.

When You Say "Process," You Mean…?

What Makes a Process Slow?

Barriers to Process Redesign

Moving Towards the Process-Centric World

People, processes and systems are the fundamental components of which any company is composed. However, many organizations find that coordinating and managing these elements to achieve business objectives is an enormous challenge. This challenge has intensified in recent years, as information systems have grown exponentially more complex and the business climate has mandated that, to remain competitive, companies must act with greater responsiveness and agility than ever before.

Six Sigma and Business Process Management Attain Results

Why Business Process Management and Six Sigma are needed in today’s business environment? This talk will provide an overview of both Six Sigma and BPM to indicate where there are synergies between the two types of programs. BPM builds the framework to create strategic alignment, measure business processes using metrics aligned to business goals, and identify performance gaps that have a major impact on the customer and on achieving desired business results. Six Sigma can be used as the vehicle to implement the methodology, prioritize the projects, stabilize the processes and close the gaps. Together they provide a process enabled and customer focused enterprise.

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