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Resources in Operational Excellence (OPEX)

Our focus on Operational Excellence (OE) is on the alignment of strategies, processes, performers, measures, technologies and management to achieve and sustain outstanding levels of performance of the entire enterprise.

Our belief is that Operational Excellence is achievable only when an organization has defined the major elements that affect performance and aligned them (which often means redesigning them) to support strategies and goals.

Just as often the task of alignment also means ridding the organization of things (practices, policies, organization structures) that impede Operational Excellence.

Displaying 1 - 10 of 263 resources matching your criteria.

Collaboration- More than Meets the Eye

Contributed by:Daniel Morris,  Managing Principle,  Wendan Consulting

Has your company adopted collaboration as part of its culture? If it has, you have a good start - great first step.

But experience on transformation projects had shown me that collaboration is more than agreeing to send a representative to group meetings. It is also more than having managers attending these meetings so decisions can be made. Collaboration is much more than simply talking or attending a meeting and ignoring what you don’t like.

Article Series Part 2 - Operational Excellence and VSaaS: Digital Transformation Debts post-Covid-19

Contributed by:Dr. Setrag Khoshafian,  Principal and Chief Scientist,  Khosh Consulting

Editors Note: BPMInstitute is excited to share this article, written by Dr. Setrag Khoshafian, with our community and in advance of his new book release. Keep an eye on our website as we share additional articles in the coming months written by Setrag, as well as a pending Meet the Author webcast to discuss his new book 'How to Alleviate Digital Transformation Debt’ expected to air Fall 2021. This article was originally published on CognitiveWorld.com on August 1, 2020.


Article Series Part 1 - Culture: Digital Transformation Debts post-Covid-19

Contributed by:Dr. Setrag Khoshafian,  Principal and Chief Scientist,  Khosh Consulting

Editors Note: BPMInstitute is excited to share this article, written by Dr. Setrag Khoshafian, with our community and in advance of his new book release. Keep an eye on our website as we share additional articles in the coming months written by Setrag, as well as a pending Meet the Author webcast to discuss his new book 'How to Alleviate Digital Transformation Debt’ expected to air Fall 2021. This article was originally published on CognitiveWorld.com on July 14, 2020.


5S-Work Flow Management in Enterprise Excellence Deployment

Contributed by:Rick Hepp,  Trainer, Coach & Mentoir for Enterprise Excellence,  Consultant and Trainer

 As Part of a Business Transformation and Enterprise Excellence strategy, how can the methodologies & tools of Operational Excellence be integrated into Business Strategy?

A foundation package was highlighted in a 16 MAY 18 BPM article1 around 6 key methodologies … Visual Management, Gemba Walks, 5s, Value Stream Maps, Standard Work, & Kaizen Process Improvement. Visual Management and Gemba Walks have been previously discussed1 & 2. Today’s article will be around 5S Work Flow Management.

Tell me more about 5S Work Flow Management

Changing the Organizational Leadership DNA to Support a Digital Business

Contributed by:Samantha BureauJohnson,  VP, PMO and BPE,  BCBSNC

 “You can change everything about your business by changing your thinking about your business” – Zig Ziglar

Every day, I get up inspired and passionate about the opportunities in front of our company, to “Improve the health and well-being of our customers and communities”. This is our rallying call, our lifeblood, and our purpose that fuels our passion. This is the WHAT we are here to do, as we serve our State, as a Health Insurer with a mission and vision of service.

Being clear in the WHAT, with a strong mission, vision and strategy, is an important foundation. Equally important is the HOW we are going to get there. I have the privilege of leading the teams that serve as the Enterprise Business Strategy Activation arm and several change initiatives that are shifting how we think about the business. 

Gemba Walks – A Foundational Methodology in Enterprise Excellence Deployment

Contributed by:Rick Hepp,  Trainer, Coach & Mentoir for Enterprise Excellence,  Consultant and Trainer

 As Part of a Business Transformation and Enterprise Excellence strategy, how can the methodologies & tools of Operational Excellence be integrated into Business Strategy?

A foundational Operational Excellence approach was highlighted in a 16MAY18 BPM article around 6 key methodologies … Visual Management, Gemba Walks, 5s, Value Stream Maps, Standard Work, & Kaizen Process Improvement Actions. Visual Management was covered in that article.1Today’s discussion will be around the powerful engagement & empowerment methodology of Gemba Walks.

Tell me more about Gemba Walks

Choosing the Right Methodologies, Tools and Techniques (as appropriate) in Enterprise Excellence Deployment

Contributed by:Rick Hepp,  Trainer, Coach & Mentoir for Enterprise Excellence,  Consultant and Trainer

As Part of a Business Transformation and Enterprise Excellence strategy, how can the tools of Operational Excellence be integrated into Business Strategy?

I thought I'd share a view of Operational Excellence (OpEx) that I've used over the years in engaging Leadership as well as during Training and Development classes.

Too often OpEx is viewed as a set of tools to apply ... That couldn't be further from the truth. 

OpEx starts with two simple questions - "What's the problem or opportunity for improvement?" and “How does it link to our Business Strategy?”. 

Deploying Metrics in an Operational Excellence Initiative

Contributed by:Marvin Wurtzel,  Faculty Member, BPMInstitute.org and Principal Consultant,  Marvin M. Wurtzel & Associates, Inc.

Implementing operational excellence so that the organization benefits is an important question that needs close examination. An operational excellence initiative requires many elements. The model requires the implementation of:

1. Program—What are you deploying and how will you manage it?

2. Leadership—How will leadership lead the program?

3. Processes—What will you be improving?

4. Measurements—How will you know when you are successful?

5. Projects—How will improvement work be parsed into actionable and manageable units?

6. People—After these steps have been thoroughly planned and evaluated, what you have learned will be the foundation for:

7. Strategy—How will you deploy the initiative?

Visual Management in Enterprise Excellence Deployment

Contributed by:Rick Hepp,  Trainer, Coach & Mentoir for Enterprise Excellence,  Consultant and Trainer

A “Next Level Evolution” model for Operational Excellence to integrate with Business Transformation under the broader concept of Enterprise Excellence was discussed in BPMinstitute.org article in May 2017 1. The impact of a standardized Stage-Gate Process for Innovation and New Product introduction was detailed in April 2018. 2

 

As Part of a Business Transformation and Enterprise Excellence strategy, how can the tools and techniques of Operational Excellence be integrated into Business Strategy?

A foundation package of Operational Excellence tools and techniques that should be fundamental to all Business Strategy and Transformation efforts that are part of an Enterprise Excellence deployment strategy is shown below:

Stage Gate Process Tools & Techniques Within Enterprise Excellence

Contributed by:Rick Hepp,  Trainer, Coach & Mentoir for Enterprise Excellence,  Consultant and Trainer

A “Next Level Evolution” model for Operational Excellence to integrate with Business Transformation under the broader concept of Enterprise Excellence was discussed in BPMinstitute.org article in May 20171.

As Part of a Business Transformation and Enterprise Excellence strategy, how can the business be challenged to innovate and improve products?

A Robust New Product Introduction (NPI) Process should be a core competency at all companies.

Let’s take a look at the methodology and set of tools/techniques of a Stage Gate Process.2 

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