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BPMS WATCH Column

BPMS Watch - BPM and Its Enemies

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My very first BPMS Watch column, over three years ago, was titled “Without a BPMS, It’s Not Really BPM.” And to a large degree I still believe that, although today I would probably tone it down to...

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White Papers

Complimentary Chapter: The Innovation Imperative Part 3 of 3

Courtesy of: Peter Fingar, author of "Extreme Competition: Innovation and the Great 21st Century Business Reformation"

According to Business Week's Bruce Nussbaum, "There is, in fact, a whole new generation of innovation gurus. They are not the superstars of the '90s, such as Clayton Christensen, who focused on what might be called macro-innovation - the impact of big, unexpected new technologies on companies. The new gurus focus more on micro-innovation - teaching companies how to connect with their customers' emotions, linking research and development labs to consumer needs, recalibrating employee incentives to emphasize creativity, constructing maps showing opportunities for innovation."

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By: Jeremy Alexis, Assistant Professor - Institute of Design, IIT and Cynthia Benjamin, Office Director, Senior Engagement Manager - Strategic Decisions Group

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What Innovation Is
Courtesy of: Howard Smith, Co-author of "Business Process Management: The Third Wave"

Complimentary Chapter: The Innovation Imperative Part 2 of 3
Courtesy of: Peter Fingar, author of "Extreme Competition: Innovation and the Great 21st Century Business Reformation"

Complimentary Chapter: The Innovation Imperative Part 1 of 3
Courtesy of: Peter Fingar, author of "Extreme Competition: Innovation and the Great 21st Century Business Reformation"

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