Shelley Sweet

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Upcoming Training Courses

Advanced Facilitation Skills - On Demand - Available 24/7 - On Demand - Available 24/7

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial.  You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build...

Upcoming Training Courses

Methodologies and Approaches for BPM - BrainStorm Miami - March 7, 2016 - 09:00

Embracing a set of methods and standard approaches are critical for accelerating BPM adoption across an organization. This advanced course is designed to expose the student to a broad array of methods used during different phases of a BPM program. The course is also is meant to demystify much...

Monday, March 7, 2016 - 09:00

Advanced Facilitation Skills - BrainStorm Miami - March 8, 2016 - 09:00

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial.  You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build...

Tuesday, March 8, 2016 - 09:00

Process Measurement and Metrics - BrainStorm Miami - March 9, 2016 - 09:00

Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques as applied to the analysis and design of business processes.

Determining what to measure and defining clear measurement criteria are at the...

Wednesday, March 9, 2016 - 09:00

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Establishing Business Process Governance & Centers of Excellence - BrainStorm Miami - March 10, 2016 - 09:00

As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary.

This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding...

Thursday, March 10, 2016 - 09:00

Process Measurement and Metrics - Live Online - begins March 14, 2016

Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques as applied to the analysis and design of business processes.

Determining what to measure and defining clear measurement criteria are at the...

Monday, March 14, 2016 - 13:00
Tuesday, March 15, 2016 - 13:00

Establishing Business Process Governance & Centers of Excellence - Live Online - begins March 21, 2016

As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary.

This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding...

Monday, March 21, 2016 - 13:00
Tuesday, March 22, 2016 - 13:00

Methodologies and Approaches for BPM - Live Online - begins April 4, 2016

Embracing a set of methods and standard approaches are critical for accelerating BPM adoption across an organization. This advanced course is designed to expose the student to a broad array of methods used during different phases of a BPM program. The course is also is meant to demystify much...

Monday, April 4, 2016 - 13:00
Tuesday, April 5, 2016 - 13:00

Advanced Facilitation Skills - Live Online - begins April 19, 2016

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial.  You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build...

Tuesday, April 19, 2016 - 13:00
Wednesday, April 20, 2016 - 13:00

Methodologies and Approaches for BPM - BrainStorm Chicago - April 25, 2016 - 09:00

Embracing a set of methods and standard approaches are critical for accelerating BPM adoption across an organization. This advanced course is designed to expose the student to a broad array of methods used during different phases of a BPM program. The course is also is meant to demystify much...

Monday, April 25, 2016 - 09:00

Advanced Facilitation Skills - BrainStorm Chicago - April 26, 2016 - 09:00

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial.  You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build...

Tuesday, April 26, 2016 - 09:00

Establishing Business Process Governance & Centers of Excellence - BrainStorm Chicago - April 28, 2016 - 09:00

As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary.

This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding...

Thursday, April 28, 2016 - 09:00

Process Measurement and Metrics - Live Online - begins June 6, 2016

Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques as applied to the analysis and design of business processes.

Determining what to measure and defining clear measurement criteria are at the...

Monday, June 6, 2016 - 13:00
Tuesday, June 7, 2016 - 13:00

Establishing Business Process Governance & Centers of Excellence - Live Online - begins June 20, 2016

As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary.

This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding...

Monday, June 20, 2016 - 13:00
Tuesday, June 21, 2016 - 13:00

Methodologies and Approaches for BPM - BrainStorm San Francisco - June 27, 2016 - 09:00

Embracing a set of methods and standard approaches are critical for accelerating BPM adoption across an organization. This advanced course is designed to expose the student to a broad array of methods used during different phases of a BPM program. The course is also is meant to demystify much...

Monday, June 27, 2016 - 09:00

Advanced Facilitation Skills - BrainStorm San Francisco - June 28, 2016 - 09:00

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial.  You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build...

Tuesday, June 28, 2016 - 09:00

Process Measurement and Metrics - BrainStorm San Francisco - June 29, 2016 - 09:00

Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques as applied to the analysis and design of business processes.

Determining what to measure and defining clear measurement criteria are at the...

Wednesday, June 29, 2016 - 09:00

Establishing Business Process Governance & Centers of Excellence - BrainStorm San Francisco - June 30, 2016 - 09:00

As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary.

This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding...

Thursday, June 30, 2016 - 09:00

Methodologies and Approaches for BPM - Live Online - begins July 25, 2016

Embracing a set of methods and standard approaches are critical for accelerating BPM adoption across an organization. This advanced course is designed to expose the student to a broad array of methods used during different phases of a BPM program. The course is also is meant to demystify much...

Monday, July 25, 2016 - 13:00
Tuesday, July 26, 2016 - 13:00

Advanced Facilitation Skills - Live Online - begins August 22, 2016

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial.  You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build...

Monday, August 22, 2016 - 13:00
Tuesday, August 23, 2016 - 13:00

Methodologies and Approaches for BPM - BrainStorm DC - September 26, 2016 - 09:00

Embracing a set of methods and standard approaches are critical for accelerating BPM adoption across an organization. This advanced course is designed to expose the student to a broad array of methods used during different phases of a BPM program. The course is also is meant to demystify much...

Monday, September 26, 2016 - 09:00

Advanced Facilitation Skills - BrainStorm DC - September 27, 2016 - 09:00

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial.  You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build...

Tuesday, September 27, 2016 - 09:00

Establishing Business Process Governance & Centers of Excellence - BrainStorm DC - September 29, 2016 - 09:00

As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary.

This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding...

Thursday, September 29, 2016 - 09:00

Process Measurement and Metrics - Live Online - begins October 17, 2016

Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques as applied to the analysis and design of business processes.

Determining what to measure and defining clear measurement criteria are at the...

Monday, October 17, 2016 - 13:00
Tuesday, October 18, 2016 - 13:00

Establishing Business Process Governance & Centers of Excellence - Live Online - begins October 24, 2016

As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary.

This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding...

Monday, October 24, 2016 - 13:00
Tuesday, October 25, 2016 - 13:00

Methodologies and Approaches for BPM - BrainStorm New York - November 7, 2016 - 09:00

Embracing a set of methods and standard approaches are critical for accelerating BPM adoption across an organization. This advanced course is designed to expose the student to a broad array of methods used during different phases of a BPM program. The course is also is meant to demystify much...

Monday, November 7, 2016 - 09:00

Advanced Facilitation Skills - BrainStorm New York - November 8, 2016 - 09:00

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial.  You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build...

Tuesday, November 8, 2016 - 09:00

Process Measurement and Metrics - BrainStorm New York - November 9, 2016 - 09:00

Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques as applied to the analysis and design of business processes.

Determining what to measure and defining clear measurement criteria are at the...

Wednesday, November 9, 2016 - 09:00

Establishing Business Process Governance & Centers of Excellence - BrainStorm New York - November 10, 2016 - 09:00

As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary.

This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding...

Thursday, November 10, 2016 - 09:00

Advanced Facilitation Skills - Live Online - begins November 14, 2016

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial.  You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build...

Monday, November 14, 2016 - 13:00
Tuesday, November 15, 2016 - 13:00

Advanced Facilitation Skills - Live Online - begins December 5, 2016

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial.  You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build...

Monday, December 5, 2016 - 13:00
Tuesday, December 6, 2016 - 13:00

Contributions

The Life Cycle of BPM Centers of Excellence - Part 2

In Part 1, I discussed how one BPM Center of Excellence (COE) started as a centralized organization and then after 2 years moved some of the BPM Practitioners into specific operational units and disbanded the centralized group.  Part 2 continues with the life cycle of this use case in its...

The Life Cycle of BPM Centers of Excellence - Part 1

The number of companies that have a BPM Center of Excellence  (COE) has not grown over the last eight years (It’s stable at about 34% according to a BPTrends survey.). In trying to guesstimate why that might be happening, I have been asking these questions: 1. When do companies start a COE and...

What to do in BPM When You are Starting, Growing or Dying

STARTING: Are you ready to look at your work from a customer’s perspective? Do you want to streamline workflows to increase your competitive advantage? GROWING: Have you been doing process improvement projects for more than a year?  Now… Do you want to take your organization to larger...

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