Shelley Sweet

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Upcoming Training Courses

Advanced Facilitation Skills - On Demand - Available 24/7 - On Demand - Available 24/7

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial.  You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build...

Upcoming Training Courses

Advanced Facilitation Skills - Live Online - begins December 5, 2016

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial.  You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build...

Monday, December 5, 2016 - 13:00
Tuesday, December 6, 2016 - 13:00
Registration Closed

Methodologies and Approaches for BPM - Live Online - begins December 14, 2016

Embracing a set of methods and standard approaches are critical for accelerating BPM adoption across an organization. This advanced course is designed to expose the student to a broad array of methods used during different phases of a BPM program. The course is also is meant to demystify much...

Wednesday, December 14, 2016 - 13:00
Thursday, December 15, 2016 - 13:00
Registration Closed

Methodologies and Approaches for BPM - BrainStorm Miami - March 6, 2017 - 09:00

Embracing a set of methods and standard approaches are critical for accelerating BPM adoption across an organization. This advanced course is designed to expose the student to a broad array of methods used during different phases of a BPM program. The course is also is meant to demystify much...

Monday, March 6, 2017 - 09:00

>> View all Courses

Advanced Facilitation Skills - BrainStorm Miami - March 7, 2017 - 09:00

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial.  You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build...

Tuesday, March 7, 2017 - 09:00

Process Measurement and Metrics - BrainStorm Miami - March 8, 2017 - 09:00

Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques as applied to the analysis and design of business processes.

Determining what to measure and defining clear measurement criteria are at the...

Wednesday, March 8, 2017 - 09:00

Establishing Business Process Governance & Centers of Excellence - BrainStorm Miami - March 9, 2017 - 09:00

As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary.

This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding...

Thursday, March 9, 2017 - 09:00

Process Measurement and Metrics - Live Online - begins March 27, 2017

Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques as applied to the analysis and design of business processes.

Determining what to measure and defining clear measurement criteria are at the...

Monday, March 27, 2017 - 13:00
Tuesday, March 28, 2017 - 13:00

Establishing Business Process Governance & Centers of Excellence - Live Online - begins April 10, 2017

As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary.

This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding...

Monday, April 10, 2017 - 13:00
Tuesday, April 11, 2017 - 13:00

Methodologies and Approaches for BPM - BrainStorm Chicago - April 24, 2017 - 09:00

Embracing a set of methods and standard approaches are critical for accelerating BPM adoption across an organization. This advanced course is designed to expose the student to a broad array of methods used during different phases of a BPM program. The course is also is meant to demystify much...

Monday, April 24, 2017 - 09:00

Advanced Facilitation Skills - BrainStorm Chicago - April 25, 2017 - 09:00

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial.  You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build...

Tuesday, April 25, 2017 - 09:00

Establishing Business Process Governance & Centers of Excellence - BrainStorm Chicago - April 27, 2017 - 09:00

As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary.

This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding...

Thursday, April 27, 2017 - 09:00

Methodologies and Approaches for BPM - Live Online - begins May 22, 2017

Embracing a set of methods and standard approaches are critical for accelerating BPM adoption across an organization. This advanced course is designed to expose the student to a broad array of methods used during different phases of a BPM program. The course is also is meant to demystify much...

Monday, May 22, 2017 - 13:00
Tuesday, May 23, 2017 - 13:00

Methodologies and Approaches for BPM - BrainStorm San Francisco - June 26, 2017 - 09:00

Embracing a set of methods and standard approaches are critical for accelerating BPM adoption across an organization. This advanced course is designed to expose the student to a broad array of methods used during different phases of a BPM program. The course is also is meant to demystify much...

Monday, June 26, 2017 - 09:00

Advanced Facilitation Skills - BrainStorm San Francisco - June 27, 2017 - 09:00

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial.  You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build...

Tuesday, June 27, 2017 - 09:00

Process Measurement and Metrics - BrainStorm San Francisco - June 28, 2017 - 09:00

Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques as applied to the analysis and design of business processes.

Determining what to measure and defining clear measurement criteria are at the...

Wednesday, June 28, 2017 - 09:00

Establishing Business Process Governance & Centers of Excellence - BrainStorm San Francisco - June 29, 2017 - 09:00

As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary.

This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding...

Thursday, June 29, 2017 - 09:00

Methodologies and Approaches for BPM - BrainStorm DC - September 25, 2017 - 09:00

Embracing a set of methods and standard approaches are critical for accelerating BPM adoption across an organization. This advanced course is designed to expose the student to a broad array of methods used during different phases of a BPM program. The course is also is meant to demystify much...

Monday, September 25, 2017 - 09:00

Advanced Facilitation Skills - BrainStorm DC - September 26, 2017 - 09:00

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial.  You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build...

Tuesday, September 26, 2017 - 09:00

Process Measurement and Metrics - BrainStorm DC - September 27, 2017 - 09:00

Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques as applied to the analysis and design of business processes.

Determining what to measure and defining clear measurement criteria are at the...

Wednesday, September 27, 2017 - 09:00

Establishing Business Process Governance & Centers of Excellence - BrainStorm DC - September 28, 2017 - 09:00

As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary.

This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding...

Thursday, September 28, 2017 - 09:00

Methodologies and Approaches for BPM - BrainStorm New York - November 6, 2017 - 09:00

Embracing a set of methods and standard approaches are critical for accelerating BPM adoption across an organization. This advanced course is designed to expose the student to a broad array of methods used during different phases of a BPM program. The course is also is meant to demystify much...

Monday, November 6, 2017 - 09:00

Advanced Facilitation Skills - BrainStorm New York - November 7, 2017 - 09:00

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial.  You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build...

Tuesday, November 7, 2017 - 09:00

Process Measurement and Metrics - BrainStorm New York - November 8, 2017 - 09:00

Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques as applied to the analysis and design of business processes.

Determining what to measure and defining clear measurement criteria are at the...

Wednesday, November 8, 2017 - 09:00

Establishing Business Process Governance & Centers of Excellence - BrainStorm New York - November 9, 2017 - 09:00

As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary.

This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding...

Thursday, November 9, 2017 - 09:00

Contributions

Dealing with Cultural Challenges in Operational Excellence

Operational Excellence focuses on providing the best execution of service and process for the benefit of the customer and the organization. It is not a proprietary program or methodology; rather, the term usually represents a conglomeration of process methods and techniques to improve operational...

Five Pitfalls of Organizational Process Metrics

Traditional metrics have historically focused on financial and operating factors. What is newer is organizational process metrics or metrics that measure how a process works from the company point of view and the customer point of view.  How is the company doing at meeting a customer needs (...

When Should Change Management Start?

So often I see organizational change management as a part of the implementation plan for putting the recommendations and new design of a Business Process Improvement project (BPI) into operation in a company.  It should be there, but it needs to start sooo much earlier.  In fact it needs...

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