Faun deHenry

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Culture Change and Business Process - Solution Approach No. 1

  Perhaps you recall my recent article  - “Culture Matters.” Included in the article were approaches that my colleagues and I had used over the years to support change and transformation in a variety of organizations. I had listed various approaches and the first bullet in that article...

Culture Matters!

Over the last year much of my thinking and conversations with colleagues have involved an examination of corporate culture and how it affects various initiatives and attempts to make organizational changes. Enter "corporate culture" in a search engine and you see millions of links to classes,...

The 6 C's of Process Improvement – The Owner's Manual

What do can you do when process improvement is needed and there is no executive sponsor available?You can do nothing while you and your co-workers continue to suffer the pain of a poor or broken process. Alternatively, you can take action! This is exactly what a colleague of mine did at a...

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