My very first BPMS Watch column, over three years ago, was titled “Without a BPMS, It’s Not Really BPM.” And to a large degree I still believe that, although today I would probably tone it down to...
How do you manage process change? Is there a one-size fits all approach or do you really need a whole set of tools? What is a best-practice approach to managing process change today? This course will cover the major methodologies used to implement process transformation and examine the challenges, benefits and risks of each approach. A strategic framework for developing a business transformation roadmap and planning process change will help students be prepared to manage change efforts in their businesses.
The Process Transformation Continuum: From Improvement to Innovation; from Reactionary Change to Revolutionary Change to Continuous Change Process Improvement Process Redesign Business Process Reengineering Business Process Management
Course Outline:
Process Portfolio Management
Process Maturity Assessment
Developing the Roadmap for Business Transformation
Planning Process Change
Designing Process Change
Managing Process Change
Course Objectives:
Understand the opportunities and options for business process transformation
Learn the major methodologies and techniques for managing business process change
Learn a framework for process assessment, transformation and continual change management
Instructor Biography: Brett Champlin is the President of the Association for Business Process Management Professionals (ABPMP.org) and Manager of Business Performance Improvement with a Fortune 100 company. He has led business process transformation projects for the last 15 years. Mr. Champlin is on the adjunct faculty at the University of Chicago where he teaches a class in BPM. He contributes a regular column to BPM Strategies magazine and is internationally recognized as a keynote presenter and seminar leader.
Audience/Who Should Attend:
Those who are responsible for managing change in their organization
Those who want to learn a set of complimentary approaches to business transformation
Those who want to understand best practice approaches to process management
Unique Value of Course:
Learn best practices in process change management
Be prepared to lead process transformation efforts in your organization
Understand how to match your process transformation approach to your business strategy