As BPM begins to expand beyond isolated projects to mainstream programs at the division or enterprise level, there is a need to engage a far greater number of business people in the...
BPMInstitute.org's premium-quality training is delivered By Practitioners, For Practitioners. Our best-in-class instructors are internationally recognized authorities committed to bringing you the most current BPM ideologies, stratagies and actionable advice that you can apply to real-life situations.
Create your own curriculum by registering for individual classes. Credits from individual courses count towards Certificate of Training requirements.
Tuesday, November 6, 2007 - 9:00-5:00 pm
Topic: BPM 101: An Introduction to Business Process Management and Business Process Management Systems Presented by: BRETT CHAMPLIN, CCP, CDMP, President, Association of Business Process Management Professionals Date: November 6, 2007 Course Type: Core Course Course Description: Get up to speed on BPM in one day. In order to get the most out of the BPM conference, come to this course to learn the key terms, concepts, methodologies, techniques, and technologies in the BPM arena. Cost: $695 (Late/On-Site Rate:October20 - On-Site)
Topic: Business Rules 101: Business Rules with BPM Presented by: BARBARA VON HALLE, Founder, Knowledge Partners International and LARRY GOLDBERG, Managing Partner, Knowledge Partners International Date: November 6, 2007 Course Type: Core Course Course Description: This intensive business rule (BR) tutorial is specifically targeted at both non-technical and technical audiences and is excellent for entire project teams. Attendees may be those involved in purely business-oriented BR projects or projects that will evolve into BR system development projects. Aimed at project managers and key project people, this tutorial is the fastest and simplest way to get started on a business rules project, following KPI's acclaimed STEP ™ approach to business rules. Cost: $695 (Late/On-Site Rate:October20 - On-Site)
Topic: Business Architecture 101: An Introduction to Business Architecture Presented by: RALPH WHITTLE, Co-Author of Enterprise Business Architecture: The Formal Link between Strategy and Results Date: November 6, 2007 Course Type: Elective Course Course Description: The BA 101 Business Architecture class describes an approach and method for building an architecture of the business by integrating your defined business processes. It is a new approach, one that demonstrates how to integrate your enterprise with the knowledge you have using disciplined techniques. It formally captures your intellectual capital in an “architectural type” blueprint or model of the enterprise that is available for strategic and tactical analysis. Consequently, the business and IT teams can work in harmony with the insight from the Business Architecture creating higher profits, superior customer service and a competitive advantage for their enterprise.
Topic: SOA 101: Understanding SOA Presented by: TOM DWYER, Vice President, Research, BrainStorm Group and Editorial Board Member, SOAInstitute.org Date: November 6, 2007 Course Type: Elective Course Course Description: Recent tactical success in the utilization of Web services has brought renewed attention to a strategic commitment to Service Oriented Architectures (SOA). Early adopters have been investing in SOA for the past five years but now the development of more rigorous methodologies and technologies, and the maturing of standards, are making SOA accessible to everyone. SOA can be defined as a software design and implementation methodology for creating loosely coupled, coarse-grained business services. These business services can be independently developed and combined into higher value business processes. Cost: $695 (Late/On-Site Rate:October20 - On-Site)
Topic: BPM for IT Processes: the IT Supply-Chain Presented by: JOSEPH FRANCIS, Managing Director, Process Core Group & CASPAR HUNSCHE, Managing Director, Process Core Group Date: November 6, 2007 Duration: 1 day Course Type: Elective Course Course Description: This one day course takes IT professionals through a complete cycle of IT Business Process Management transformation using the global standard “SCOR” framework in Supply-Chain to drive the program. By focusing on standardized IT process metrics, IT process definitions, and IT practices sourced from a variety of organizations, this training shows IT professionals how to define the “IT Supply-Chain” for materials and transactions, and rapidly and effectively link company strategy, process performance, and necessary transformations to achieve business excellence in IT management. It uses well-known techniques such as Supply-Chain definition and prioritization applied to IT processes, Lean and Six-Sigma analytic methodologies, as well as comprehensive process models in IT using standardized process elements from Supply-Chain standards. Cost: $695 (Late/On-Site Rate:October 20 - On-Site)
Topic: Developing Process-Centric, Business Requirements Through Process Models and Use Cases Presented by: JACK HILTY, Managing Principal and founder of SentientPoint, Inc. Dates: November6-7, 2007 Duration: 2 days Course Type: Elective Course Course Description: This two-day, in-depth course presents process centric business requirements, business process modeling and use case concepts along with facilitation techniques, which will enhance and extend the capabilities of analysts, facilitators, subject matter experts and design professionals. Cost: $1495 (Late/On-Site Rate:October 20 - On-Site)
Topic: Facilitating Process Improvement Presented by: TAMMY ADAMS, Managing Partner Chaosity, LLC with Michael S. Spivey, Senior Consultant / Facilitator with Resource Advantage, Inc. Date: November 7, 2007 Course Type: Elective Course Course Description: This 1-day interactive workshop will give you a proven approach to facilitating process design with a team, complete with supporting templates and techniques. Tammy and Jan are co-authors of the book "Facilitating the Project Lifecycle: Skills & Tools to Accelerate Progress for Project Managers, Facilitators, and Six Sigma Project Teams". Drawing on over 20 years of experience, they'll share their real-world knowledge about using collaborative work sessions for process improvement and redesign projects.
You'll learn how to prepare for and facilitate process analysis and design work sessions. You'll get hands-on experience facilitating process decomposition and process mapping. And, as a bonus for attending this session, You'll receive a copy of their book "Facilitating the Project Lifecycle". Cost: $695 (Late/On-Site Rate:October20 - On-Site)
Topic: Analyzing the "As Is" and Creating the "To Be" Process Presented by: DANIEL J. MADISON, Author of Process Mapping, Process Improvement and Process Management and Owner, Value Creation Partners and Shelley Sweet, President, I-4 Process Consulting Date: November 7, 2007 Course Type: Elective Course Course Description: Process mapping and analysis can be an extremely powerful diagnostic tool for your organization. By analyzing the flow of work and information you will not only find process issues, but also uncover structural problems, poor controls, and people issues. You will learn to tap into employee frustration to fix processes and get to the root cause of quality and timeliness issues.
In analyzing the “as is” process, five lenses of analysis are used. The five lenses of analysis are customer satisfaction, worker frustration, time, cost, and quality. Each lens reveals aspects of the process that are either working or not. Each lens is linked to a specific improvement methodology such as lean, six sigma, activity based costing, and reengineering. You will learn to use the appropriate tool based on the goal of your effort. Cost: $695 (Late/On-Site Rate:October20 - On-Site)
Topic: Metrics and Process Management Presented by: ALAN RAMIAS, Partner, Performance Design Lab & CHERIE WILKINS, Partner, Performance Design Lab Date: November 7, 2007 Course Type: Core Course Course Description: This workshop is designed to provide participants a set of concepts and tools for effectively defining an organization’s technology requirements based upon understanding the organization as a system (OAS). The first part of the course focuses on defining and analyzing the organization as a system, which is a necessary precursor to any improvement or redesign initiatives. Cost: $695 (Late/On-Site Rate:October20 - On-Site)
Topic: SOA for Architects Presented by: ALEX ROSEN, Principal, SOA Practice, MomentumSI Date: November 7, 2007 Duration: 1 day Course Type: Elective for BPMInstitute.org Course Description: Defining a Service Oriented Architecture (SOA) is the current challenge of many enterprise IT organizations. The emergent popularity of Web services, and the ease of implementation, has muddied the waters, as many have adopted an incremental approach to SOA via Web services, without first thinking through the larger architectural issues. This course sets the context for describing an SOA from an architectural perspective, coming to grips with the reality of this emerging technology, and providing a detailed understanding of the elements that comprise SOA, as well as techniques and practices for creating organization-wide software integration solutions using SOA concepts. Cost: $695 (Late/On-Site Rate:October 20 - On-Site)
Topic:Service Oriented Integration - Standards, Technologies, and Best Practices Presented by: MAX DOLGICER, Managing Director at International System Group (ISG), Inc. Date: November 8, 2007 Course Type: Elective Course Course Description: SOA has rapidly seized the momentum and center stage because it is seen as the key for enterprises to achieve business agility, improved quality of service, lowered total cost of ownership and to align business objectives with technology. Over the past two years, many Fortune 1000 companies have started to embrace a SOA approach for initial development and integration projects. Many analysts predict that companies are now ready to take the next step – a more systematic adoption of service-oriented practices. Cost: $695 (Late/On-Site Rate:October20 - On-Site)
Topic: BPM and Six Sigma Presented by: MARVIN WURTZEL, Principal Consultant, Marvin M. Wurtzel & Associates, Inc. Date: November 8, 2007 Course Type: Elective Course Course Description: Business Process Management builds the framework to create strategic alignment, measure business processes using metrics aligned with business goals, and identify performance gaps that have a major impact on the customer experience and on achieving desired business results. Six Sigma will implement the methodology to prioritize these projects and close the gaps. Cost: $695 (Late/On-Site Rate:October20 - On-Site)
Topic: Business Transformation Methodologies: Process Change Management Presented by: BRETT CHAMPLIN, CCP, CDMP, President, Association of Business Process Management Professionals Date: November 8, 2007 Duration: 1 day Course Type: Elective Course Course Description: How do you manage process change? Is there a one-size fits all approach or do you really need a whole set of tools? What is a best-practice approach to managing process change today? This course will cover the major methodologies used to implement process transformation and examine the challenges, benefits and risks of each approach. A strategic framework for developing a business transformation roadmap and planning process change will help students be prepared to manage change efforts in their businesses. Cost: $695 (Late/On-Site Rate:August 25 - On-Site)
Topic: Process Modeling With BPMN Presented by: BRUCE SILVER, BPMS Watch Date: November 8-9, 2007 Duration: 2 days Course Type: Elective Course Course Description: Traditionally, process modeling has relied on proprietary tools and methodologies, raising the cost and limiting shared understanding. Today we have a powerful new process modeling standard, the Business Process Modeling Notation (BPMN) from OMG, and an ever-increasing variety of modeling tools that support it. BPMN looks a bit like traditional swimlane diagrams, but adds powerful new features that allow exception handling – the hidden cost of real-world business processes – to be modeled explicitly in the diagram. Cost: $1495 (Late/On-Site Rate:October20 - On-Site)
Topic: Advanced Process Management Principles & Practices Presented by: ANDREW SPANYI, Author of Business Process Management is a Team Sport: Play it to Win! Date: November 9, 2007 Course Type: Elective Course Course Description: This session will emphasize that organizational capability can only be truly optimized once the leadership team appreciates that systemic business process thinking in the boardroom is significantly different than systematic thinking at a technical or process level. It will illustrate that the effective implementation of Enterprise Business Process Management [EBPM] requires that executives apply eight essential principles and cascade these throughout the organization to assure that the end-to-end business processes are understood, improved and managed. Cost: $695 (Late/On-Site Rate:October20 - On-Site)
Topic: Developing Business Process Models in the Real-World Presented by: KEN ORR, President, Ken Orr Institute Date: November 9, 2007 Course Type: Core Course Course Description: This seminar is intended to provide the student with a clear understanding of the nature of business process modeling in real-world situations. The seminar itself deals with real-world problems and how to express/document them so that users, business analysts and IT developers can all come to a similar understanding of what both the as-is and the to-be business process models are. Cost: $695 (Late/On-Site Rate:October20 - On-Site)
Topic: Business / IT Architecture Alignment: Turning Business Strategy into Actionable Results Presented by: WILLIAM ULRICH, President, Tactical Strategy Group, Inc. Date: November 9, 2007 Course Type: Elective Course Course Description: Executives have mandated deployment of new strategies and the need to get more productivity from their workforce. This translates into new product and service deployment, business unit consolidation, new market exploration and a myriad of other actions. These activities, in turn, spawn a demand for infrastructure upgrades and technology redeployment. Unfortunately, the gap between business strategy, essential requirements and delivery of actionable results is growing.
Business architecture provides a way to close this gap and enable cross-functional, cross-discipline collaboration essential to articulating and implementing strategic business requirements. Actionable results require the ability of business and IT to expose and align business and IT architectures in new and unique ways. This training session provides an overall approach to delivering business-driven solutions and bottom line value. In addition, the session addresses governance requirements essential to architecture alignment.
Topic: Business Process Management with a Business Rules Approach Presented by: TOM DEBEVOISE, Author of Business Process Management with a Business Rules Approach Date: November 9, 2007 Course Type: Elective Course Course Description: This course is a one-day introduction to the composite methods of Business Process Management with a Business Rules approach. It provides a comprehensive examination of how these critical management technologies create strategic and tactical flexibility. Described are the characteristics and motivations for changes including competitive processes and regulatory forces. Beginning with business strategy, the material will cover the role of process, rules and business intelligence in developing agile business architectures. The material describes how BPM and Business Rules support consistent management metrics. The BPM and Business Rules is a critical portion of the Service Oriented Architecture (SOA) strategy. A service in SOA is a piece of a computer system packaged as a reusable ingredient for use in a business process. Within this framework, the class will cover the role of the SOA in business tactics and operations from the perspective of process, rules and business intelligence. Cost: $695 (Late/On-Site Rate:October20 - On-Site)
Topic: Designing Service Oriented Applications Presented by: MIKE ROSEN, Board Member, SOAInstitute.org Date: November 9, 2007 Course Description: Service Oriented Architecture (SOA) has emerged as the next major architectural style, especially for enterprise applications. The potential benefits of SOA in terms of flexibility, agility, cost, and time to market have swept it into the limelight and most software organizations are planning to or are currently adopting SOA technologies. But is the marketing hype just setting up SOA to deliver another major disappointment (remember ERP, BPR, Objects, Components)? Not if we can help it! Cost: $695 (Late/On-Site Rate:October20 - On-Site)
