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2012 Live Online Training Schedule

Process Modeling, Analysis and Design: As Is, To Be

Modeling, analysis and design skills are essential to BPM success. In this course you will acquire a solid understanding of practical techniques for modeling, analysis and design. The section of this lesson on modeling provides insight on how to depict business processes via maps and models in order to prepare for the analysis and improvement of business process performance. You will learn the significance of creating the right context for process modeling and the definition of clear boundaries.

June 4 & 5 - 1 to 5 PM ET (each day)

Building a Business Architecture using Value Chains and Value Streams

The Building a Business Architecture Using Value Chains and Value Streams class describes an approach and method for building an architecture of the business. It explains how to build and integrate your customer centric cross-functional business processes, which are sometimes called value streams. It formally captures the intellectual capital from your BPM initiatives in an “architectural type” blueprint or model of the business that is available for strategic planning and IT architecture integration.

June 6 & 7 - 1 ro 5 PM ET (each day)

BA 101

An Introduction to Business Architecture

What does Business Architecture mean to your organization? Most organizations lack a well articulated blueprint of their business. While everyone can see their small piece of the puzzle, no one has visibility into the enterprise as a whole. This in turn constrains the organization’s collective ability to visualize the root cause of critical issues and rapidly craft viable solutions. To address this lack of enterprise visibility, organizations must be able to visualize their business through formal business architecture.

June 8 - 9 AM to 5 PM ET

Process Measurement and Metrics

Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques as applied to the analysis and design of business processes.

Determining what to measure and defining clear measurement criteria are at the basis of success in process measurement. This session presents key concepts and tools on the basic principles of process measurement, and how to apply these principles at both the organizational level and the business process level. You will learn how to apply process measurement to both the analysis and design of business processes, and what are the critical success factors and the pitfalls to avoid. Participants will practice key process measurement skills on case studies and apply these to their own organization through connections exercises.

June 11 & 12 - 1 to 5 PM ET (each day)

Business Architecture / IT Architecture Alignment

Cross-Disciplinary Alignment Strategies for Business & IT

Most organizations lack a well articulated blueprint of their business. While everyone can see their small piece of the puzzle, no one has visibility into the enterprise as a whole. This in turn constrains the organization’s collective ability to visualize the root cause of critical issues and rapidly craft viable solutions. To address this lack of enterprise visibility, organizations must be able to visualize their business through formal business architecture.

June 13 & 14 - 1 to 5 PM ET (each day)

Establishing Business Process Governance & Centers of Excellence

As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary.

This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding of the emerging roles of process owner, process council, and the process office.  It instructs the student how to:

June 18 & 19 - 1 to 5 PM ET (each day)

Business Information Semantics & Rules

Is your enterprise defining a business transformation led by value chain analysis or a balanced scorecard? Are you having trouble finding data to serve as measures? Are you having a problem communicating the transformation details? These are symptoms of a missing business information architecture. Business information architecture is an aspect of business architecture that defines the terms that business people use to talk about business information, and relates those terms to business strategy, processes, capabilities and organization aspects of the blueprint.

June 20 & 21 - 1 to 5 PM ET (each day)

Process Modeling With BPMN

The Business Process Modeling Notation (BPMN) is a standard for business process modeling, and provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), It is based on flowcharting techniques similar to activity diagrams from the Unified Modeling Language (UML). The objective of BPMN is to support business process management for both technical users and business users by providing a notation that is intuitive to business users yet able to represent complex process semantics.

July 9 - 12 - 1 to 5 PM ET (each day)

Methodologies and Approaches for BPM

Embracing a set of methods and standard approaches are critical for accelerating BPM adoption across an organization. This advanced course is designed to expose the student to a broad array of methods used during different phases of a BPM program. The course is also is meant to demystify much of the hype around using Six Sigma and Lean while managing business processes. Throughout the course case studies are presented to guide the student through the best use of approaches such as iterative and water-fall, and techniques such as the use of work-out-sessions and face-to-face interviews.

July 16 & 17 - 1 to 5 PM ET (each day)

Modernizing Requirements Gathering

Reshaping the Approach to Business Analysis

Today's conventional approach to requirements analysis and engineering is limited in its value as organizations attempt to address demands for increased innovation, rapid product and service rollout, outsourcing and new technology enablers such as BPMS, business rules engines and SOA. 

July 18 & 19 - 1 to 5 PM ET (each day)

Organizational Change Management

Change is the heart and soul of our business environments; making sure that the workforce is ready to meet the demands of the changing work place is fundamental to ongoing business success. Yet many business change initiatives struggle in achieving success and up to 70% fail for one key reason – a failure to recognize and manage the impact of the changes on their organization. Many organizations create and implement communication plans so why are so many still failing?

July 23 & 24 - 1 to 5 PM ET (each day)

Business Rules and BDM 101

Incorporating Business Rules and Decisions into BPM, BDM and SOA

This intensive business rule tutorial is specifically targeted at both non-technical and technical audiences and is excellent for entire project teams. Attendees may be those involved in purely business-oriented business rule projects or projects targeted for system development.

July 25 & 26 - 1 to 5 PM ET (each day)

Using BPM Discipline with Six Sigma & Lean Methodologies

To provide students the ability to create a Customer focused – Process Enabled Enterprise. This requires a business process framework, established enterprise architecture, creating "real-time" business intelligence, and a link between continuous improvement projects and key business processes. Most businesses need to evolve from a bottoms-up Six Sigma (DMAIC) or Lean approach, to a strategic framework that will set the foundation for growth, accountability, and performance management.

July 30 & 31 - 1 to 5 PM ET (each day)

Business Rules Driven Requirements

Using the Decision Model to Enhance Model Based Business Requirements and Testing

This tutorial provides a powerful way to enhance existing models-based Business Requirements methods – adding a new model called the Decision Model to the catalog of business requirements. This significantly improves requirements in classic waterfall, unified method projects, and Agile Methods.

August 1 & 2 - 1 to 5 PM ET (each day)

The Process Facilitator: Skills & Techniques to Enhance Collaboration

Whether you are developing a business architecture, creating a process model, leading an improvement team, or running a meeting, great facilitation skills are crucial. You need to be able to keep people engaged, elicit the necessary information, create shared understanding and build consensus all while keeping them focused on the intended goal. Not an easy task.

August 6 & 7 - 1 to 5 PM ET (each day)

Business Decision Maturity Model (BDMM)

The Executive Tool for Achieving Organizational Business Decision Maturity

This course is specifically for business and I/T executives and architects interested in aligning business objectives with optimum business decision management practices.  Its premise is that “The quality of a business is related not only to the quality of its business processes and software infrastructure but also to the quality of the business decisions that drive both of these.”

August 8 & 9 - 1 to 5 PM ET (each day)

SOA 101

The Foundation for Cloud Computing

Cloud computing is a style of computing in which dynamically scalable and often virtualized resources are provided as a hosted service over the Internet - the cloud.  To take advantage of these services, organizations need to understand Service Oriented Architecture (SOA).  Recent tactical success in the utilization of Web services and the value proposition of Cloud Computing has brought renewed attention to a strategic commitment to SOA.  Early adopters have been investing in SOA for the past five years but now the developm

August 13 & 14 - 1 to 5 PM ET (each day)

SOA for Architects

Defining a Service Oriented Architecture (SOA) is the current challenge of many enterprise IT organizations. The emergent popularity of Web services, and the ease of implementation, has enabled most organizations to adopt an incremental approach to SOA via Web services.  However, the larger architectural issues must be analyzed and addressed in order to expand SOA. SOA is first and foremost, an enterprise architecture discipline. Service oriented practitioners agree that the ‘service’ is the new unit of planning and management in an EA framework.

August 15 & 16 - 1 to 5 PM ET (each day)

Service Oriented Integration

Standards, Technologies, and Best Practices

IT managers have been under increasing pressure to migrate a portfolio of independent "stovepipe" applications to an integrated set of business services that can be aligned with changing business requirements and support new business processes faster and with reduced cost. Today, corporations have to choose from a number of integration products such as Integration Brokers, J2EE Application Servers, and Web Services tools – that have quite different capabilities, never mind different architectures and standards.

August 20 & 21 - 1 to 5 PM ET (each day)

Designing Service Oriented Solutions

Service Oriented Architecture (SOA) has emerged as the dominant architectural style, especially for enterprise solutions. The potential benefits of SOA in terms of flexibility, agility, cost, and time to market have secured its position, and most software organizations are planning to or are currently adopting SOA. But is the marketing hype just setting up SOA to deliver another major disappointment (remember ERP, BPR, Objects, Components)? Gartner is already reporting that SOA has entered the dreaded “Trough of Disillusionment”. Well…Not if we can help it!

August 22 & 23 - 1 to 5 PM ET (each day)

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