Presented by: TOM DWYER, Vice President, Research, BrainStorm Group and Editorial Director, BPMInstitute.org or faculty
Duration: 1 day
Course Type: Recommended Course
Course Description:
BPM 101 is the first course of the BPM curriculum. It provides an overview of BPM as both a management discipline and as a set of enabling technologies, and establishes the foundation for the courses that follow.

Presented by: TOM DWYER, Vice President, Research, BrainStorm Group and Editorial Director, BPMInstitute.org or faculty
Duration: 1 day
Course Type: Recommended Course
Course Description:
Modeling, analysis and design skills are essential to BPM success. In this course you will acquire a solid understanding of practical techniques for modeling, analysis and design.

Presented by: DANIEL J. MADISON, Author of Process Mapping, Process Improvement and Process Management and Owner, Value Creation Partners and Shelley Sweet, President, I-4 Process Consulting
Duration: 1 day
Course Type: Recommended Course
Course Description:
Process mapping and analysis can be an extremely powerful diagnostic tool for your organization. By analyzing the flow of work and information you will not only find process issues, but also uncover structural problems, poor controls, and people issues. You will learn to tap into employee frustration to fix processes and get to the root cause of quality and timeliness issues.

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Offered face-to-face at the cities.

Presented by: ANDREW SPANYI, Author of Business Process Management is a Team Sport: Play it to Win! and TOM DWYER, VP Research, BrainStorm Group and Editorial Director, BPMInstitute.org
Duration: 1 day
Course Type: Recommended Course
Course Description:
Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques as applied to the analysis and design of business processes.

Presented by: TOM DWYER, Vice President, Research, BrainStorm Group and Editorial Director, BPMInstitute.org or faculty
Duration: 1 day
Course Type: Recommended Course
Course Description:
As process management begins to blur the traditional boundaries of the organization, a more transparent and accurate decision making process is necessary. This course builds a comprehensive understanding of how to best address this challenge with a focus on developing a firm understanding of the emerging roles of process owner, process council, and the process office.

Presented by: MICHAEL MELENOVSKY, Editorial Board Member, BPMInstitute.org
Duration: 1 day
Course Type: Elective Course
Course Description:
Embracing a set of methods and standard approaches are critical for accelerating BPM adoption across an organization. This advanced course is designed to expose the student to a broad array of methods used during different phases of a BPM program. The course is also is meant to demystify much of the hype around using Six Sigma and Lean while managing business processes.

Presented by: MARVIN WURTZEL, Principal Consultant, Marvin M. Wurtzel & Associates, Inc.
Duration: 1 day
Course Type: Elective Course
Course Description:
Business Process Management builds the framework to create strategic alignment, measure business processes using metrics aligned with business goals, and identify performance gaps that have a major impact on the customer experience and on achieving desired business results. Six Sigma will implement the methodology to prioritize these projects and close the gaps.

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Presented by: SHELLEY SWEET, President, I-4 Process Consulting
Duration: 1 day
Course Type: Elective Course
Course Description:
In difficult economic times, organizations need to figure out how to do more with less.  Often the immediate response is to cut heads, but there are many ways to optimize resources and increase the bottom line. This course will show you how to streamline processes in service, office, engineering and production environments by 50-150%. 

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Presented by: BRUCE SILVER, BPMS Watch
Duration: 2 day
Course Type: Elective Course
Course Description:
Traditionally, process modeling has relied on proprietary tools and methodologies, raising the cost and limiting shared understanding.  Today we have a powerful new process modeling standard, the Business Process Modeling Notation (BPMN) from OMG, and an ever-increasing variety of modeling tools that support it.  BPMN looks a bit like traditional swimlane diagrams, but adds powerful new features that allow exception handling – the hidden cost of real-world business processes – to be modeled explicitly in the diagram.

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Presented by: BRETT CHAMPLIN, CCP, CDMP, President, Association of Business Process Management Professionals
Duration: 1 day
Course Type: Elective Course
Course Description:
How do you manage process change? Is there a one-size fits all approach or do you really need a whole set of tools? What is a best-practice approach to managing process change today? This course will cover the major methodologies used to implement process transformation and examine the challenges, benefits and risks of each approach. A strategic framework for developing a business transformation roadmap and planning process change will help students be prepared to manage change efforts in their businesses.

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Presented by: TAMMY ADAMS, Managing Partner Chaosity, LLC with Michael S. Spivey, Senior Consultant / Facilitator with Resource Advantage, Inc.
Duration: 1 day
Course Type: Elective Course
Course Description:
Learn how to efficiently and effectively work with a team to scope the business processes, define process measures, elicit the knowledge about how the process works, and discover how those processes can be improved. You will walk away with great tips on how to help a team best utilize its own knowledge, wisdom, and experience to build better quality solutions. This is a full day of iterative learning and practicing proven skills that can be used immediately in your next process improvement effort. (Note: this course is designed for those who already have basic meeting management facilitation skills.)

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Presented by: KEN ORR, President, Ken Orr Institute
Duration: 1 day
Course Type: Elective Course
Course Description:
This seminar is intended to provide the student with a clear understanding of the nature of business process modeling in real-world situations. The seminar itself deals with real-world problems and how to express/document them so that users, business analysts and IT developers can all come to a similar understanding of what both the as-is and the to-be business process models are.

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Presented by: JACK HILTY, Managing Principal and founder of SentientPoint, Inc.
Duration: 2 day
Course Type: Elective Course
Course Description:
This two-day, in-depth course presents process centric business requirements, business process modeling and use case concepts along with facilitation techniques, which will enhance and extend the capabilities of analysts, facilitators, subject matter experts and design professionals.

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Presented by: DAVID HEIDT, Managing Partner, Enterprise Agility
Duration: 1 day
Course Type: Elective Course
Course Description:
What does Business Architecture mean to your organization? How do you enable it to create value for the organization? What pieces need to be in place to ensure its success? What skills and techniques need to accompany a successful BA effort? These questions and many others need to be carefully considered while embarking on the journey of creating a business architecture within your organization.

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Presented by: RALPH WHITTLE, Co-Author of Enterprise Business Architecture: The Formal Link between Strategy and Results
Duration: 1 day
Course Type: Elective Course
Course Description:
The Business Architecture Integration, Innovation and Case Study Model Review class describes an approach and method for building an architecture of the business. It explains how to build and integrate your core cross-functional processes, sometimes called value streams, with all the architectures of the enterprise and the corporate strategy. It formally captures your intellectual capital in an “architectural type” blueprint or model of the business that is available for strategic and tactical analysis. Consequently, the business and IT teams can work in harmony with the insight gleaned from the Business Architecture to create higher profits, superior customer service and a competitive advantage for their enterprise.

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Presented by: KEN ORR, President, Ken Orr Institute
Duration: 1 day
Course Type: Elective Course
Course Description:
Data Architecture for Business Architects is a class based on some of the leading edge thinking of some of the leading researchers both outside and inside Wells, Fargo. This course addresses an integrated way of talking about (modeling) Business Value Chains, Value Streams and Business Processes and Information (Data) Architecture.

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Presented by: WILLIAM ULRICH, President, Tactical Strategy Group, Inc.
Duration: 1 day
Course Type: Elective Course
Course Description:
When planning a major business initiative, do you find it difficult to know where to start, who to engage or even how to assess the issues that need to be addressed? If so, there is a good chance you lack a knowledgebase or business blueprint for planning and deploying priority business initiatives.

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Presented by: TOM DWYER, Vice President, Research, BrainStorm Group and Editorial Board Member, SOAInstitute.org and Mike Rosen, Editorial Director, SOAInstitute.org
Duration: 1 day
Course Type: Elective Course
Course Description:
Recent tactical success in the utilization of Web services has brought renewed attention to a strategic commitment to Service Oriented Architectures (SOA).  Early adopters have been investing in SOA for the past five years but now the development of more rigorous methodologies and technologies, and the maturing of standards, are making SOA accessible to everyone.  SOA can be defined as a software design and implementation methodology for creating loosely coupled, coarse-grained business services.  These business services can be independently developed and combined into higher value business processes.

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Presented by: ALEX ROSEN, Vice President, Enterprise Architecture Solutions, MomentumSI
Duration: 1 day
Course Type: Elective Course
Course Description:
Defining a Service Oriented Architecture (SOA) is the current challenge of many enterprise IT organizations. The emergent popularity of Web services, and the ease of implementation, has muddied the waters, as many have adopted an incremental approach to SOA via Web services, without first thinking through the larger architectural issues. This course sets the context for describing an SOA from an architectural perspective, coming to grips with the reality of this emerging technology, and providing a detailed understanding of the elements that comprise SOA, as well as techniques and practices for creating organization-wide software integration solutions using SOA concepts.

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Presented by: MAX DOLGICER, Managing Director at International System Group (ISG), Inc.
Duration: 1 day
Course Type: Elective Course
Course Description:
SOA has rapidly seized the momentum and center stage because it is seen as the key for enterprises to achieve business agility, improved quality of service, lowered total cost of ownership and to align business objectives with technology. Over the past two years, many Fortune 1000 companies have started to embrace a SOA approach for initial development and integration projects. Many analysts predict that companies are now ready to take the next step – a more systematic adoption of service-oriented practices.

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Presented by: MIKE ROSEN, Editorial Director, SOAInstitute.org
Duration: 1 day
Course Type: Elective Course
Course Description:
Service Oriented Architecture (SOA) has emerged as the next major architectural style, especially for enterprise applications. The potential benefits of SOA in terms of flexibility, agility, cost, and time to market have swept it into the limelight and most software organizations are planning to or are currently adopting SOA technologies. But is the marketing hype just setting up SOA to deliver another major disappointment (remember ERP, BPR, Objects, Components)? Not if we can help it.

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Presented by:
Duration: 1 day
Course Type: Elective
Course Description:
The goal of SOA Governance is to manage the quality, consistency, predictability, change and interdependencies of services. SOA Governance strives to blend the flexibility of service orientation with the control of traditional IT architectures. This course builds a comprehensive understanding of how to best address the challenges associated with the expansion of SOA with a focus on helping a firm to optimize their SOA investment and accomplish SOA business goals such as increasing business agility.

Presented by: LARRY GOLDBERG, Managing Partner, Knowledge Partners International & BARBARA VON HALLE, Founder, Knowledge Partners International
Duration: 1 day
Course Type: Elective Course
Course Description:
This intensive business rule tutorial is specifically targeted at both non-technical and technical audiences and is excellent for entire project teams. Attendees may be those involved in purely business-oriented business rule projects or projects targeted for system development. Aimed at project managers and key project people, this tutorial is the fastest and simplest way to get started on a business rules project, following KPI’s acclaimed STEP approach to business rules.

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Presented by: LARRY GOLDBERG, Managing Partner, Knowledge Partners International
Duration: 1 day
Course Type: Elective Course
Course Description:
This uniquely practical workshop is valuable for managers on the business or technical side involved in planning, leading, or participating in projects, be it business-only project or a full systems development project. The attendee will learn unique skills in analyzing business rules as an important component in business requirements and testing.