Modeling, analysis and design skills are essential to BPM success. In this course you will acquire a solid understanding of practical techniques for process modeling, analysis and design.
Beginning with a section on modeling, this course provides insight on how to depict business processes via maps and models in order to prepare for the analysis and improvement of business process performance. You will learn the significance of creating the right context for process modeling and the definition of clear boundaries. Through a case study based approach, participants learn how to model, analyze and design business processes.
The section on analysis examines various perspectives for analysis, including a focus on time, quality, and cost. Participants will learn the importance of concisely capturing process issues, methods of prioritization, and the value of impact analysis. The concluding section on design outlines essential design principles, and addresses the pitfalls to avoid as well as the key elements in making the transition to implementation.
This course is designed for anyone who wishes to become adept in the modeling, analysis and design of business processes. It is a must for business analysts, project managers, and business architects. Lean and Six Sigma practitioners will also find this material to be extremely useful. The course is hands-on, case study based, and participants will be able to immediately apply what they learn within their own organization.
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