Map, Analyze, Improve Your Process: A Learning Lab

If you are wondering how to focus your BPM efforts this course is for you. Process modeling can take 6 months and the analysis another 6 months after that. But it doesn’t have to. This course demonstrates a structured approach that gets results faster and more effectively. You will learn how to find and work with a sponsor, how to use two guiding lights to keep you on track with your improvement objectives, and how to get the right cross-functional team to participate and work toward a common goal. This course is a learning laboratory where you will practice mapping your as-is process, selecting the right analysis tools for your efforts, and redesigning an improved to-be process using 17 critical rules – and how computer simulation will help you in your recommendations. This structured approach will accelerate your BPM effort and significantly increase the likelihood of successful implementation. The approach focuses your efforts and lets you know what is required for every process, what the specific needs are for your process, and what is just nice to have.

This course is oriented to individuals or teams who will be engaged in modeling and analyzing processes in their organization. It is closely aligned with other BPM Institute offerings in process modeling, measurement, analysis and design. Today, use of software tools is essential for sharing, preserving, and reusing the maps and analyses you create, and for aligning business and IT. We provide a tool with the training, and use it in hands-on exercises in class.

Course Outline:

  • Communication and mis-communication:  Getting everyone on the same page
  • The Process Model Teams and Roles
  • Selecting the right process to work on first:  Learning Lab
    • Creating a High Level Model
    • Getting improvement targets and vision from the Sponsor
  • Building maps using swim lanes, Visio and  BPMN at Level 1:  Learning Lab
  • The Happy Path and significant exception paths – how many should you do?
  • Customer Experience and what’s “value added”
  • Evaluating the current process – employee concerns, time, waiting, bottlenecks, errors, rework, cost:  Learning Lab
  • Visualizing work and information flow problems on the model:  A visual analysis model
  • Redesigning the Process -5 overriding rules for redesign and 17 techniques to get there
  • Building the redesigned model:  Learning Lab

Unique Value of Course:

  • Use a structured roadmap for BPM and identify the choice points for your process
  • Translate traditional paper-based mapping and analysis techniques to software tools
  • Apply tools and methods to your own work processes in a Learning Lab
  • Engage business and IT together from the beginning in improving processes
  • Improve business processes and align business requirements with IT specifications

Objectives:

  • Document current state processes in a common visual language
  • Enable department, upstream and down stream departments, and IT collaboration for process improvement efforts
  • Analyze BPM diagrams to detect problems and suggest potential improvements
  • Integrate problems visually on a visual analysis model
  • Describe proposed to-be processes in diagrams usable by both business and IT
  • Build models that will flow seamlessly to the next stages of modeling for automated implementation

Who Should Attend:

  • Business analysts, requirements analysts, process analysts
  • Business Architects

Recommended Prior Courses:

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Rates

Public Rates

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Face-to-Face

$795.00 $895.00 $995.00

Live Online

  $795.00 $895.00

On-Demand

  $595.00 $595.00

Ways to save!

  1. Save $195 on your first eLearning course. Use discount code FIRSTCOURSE at checkout.
  2. Upgrade to Pro to save 15%
  3. Join the Corporate Sponsor program to save 25%
  4. Pre-purchase the Certificate of Training & save $2,000+

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Course Availability

See below for other opportunities to take this course:

Events

BrainStorm San Francisco - 06/27/2013 - 09:00
BrainStorm DC - 09/19/2013 - 09:00
BrainStorm New York - 11/07/2013 - 09:00

On Demand

N/A

Custom

Available In-House or Private Live Online

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