BPM 102

Getting the Most Out of BPM Tools and Technology

In addition to a management discipline, BPM also provides a wide array of tools and technology. They not only allow a professional to document and analyze a company's process requirements, but also provide a software platform for continuous process improvement. These range from software for process modeling and simulation analysis to business rule definition and management, workflow automation, application integration, and business activity monitoring. Increasingly, these tools are being collected in unified BPM Suites (BPMS) that provide a complete cycle of process modeling, execution, and performance management – with no programming required!

This lesson builds on the previous day for those interested in the technology side of BPM. It explains the basics of BPM tools and technology and shows the student how to get the most out of their capabilities to improve the business. It also explains how these tools work together in a BPM Suite, best practices for matching the right set of tools to a company's specific BPM needs, and which BPM Suite offerings are best suited for specific types of processes. The student will quickly understand the key features and benefits of tools for:

• Process modeling and simulation
• Process design
• Workflow management
• Business rule management
• Application integration and service orchestration
• Performance management, including business activity monitoring