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Several months ago, I got an urgent request from OMG – the organization responsible for BPMN and other BPM standards – to give a short blurb I had written a permanent URL on my website.  The...

Experts Wanted

Presented by Andrew Spanyi, Managing Director, Spanyi International Inc.

Course Description: 

What do leaders want? In a word – RESULTS! And that is precisely what process management can deliver when practiced at the enterprise level.

BPM is not just about technology. It is first and foremost about improving organizational performance. Major initiatives will only be optimized if senior leaders are engaged in applying process management principles and practices at the enterprise level. To make this happen, as many practitioners have learned, requires transforming the traditional thought models and behaviors to look at the business systemically. This is easier said than done.

Course Outline:

The Enterprise View

• Key Behaviors – aptitude and Attitude
• Core and Support or Enabling Processes
• Building an enterprise business process management plan
• Process Ownership

The Project View

• Why Methodology Matters
• Critical success factors in project planning
• Key considerations in definition, design and implementation
• Managing for sustainability

Course Objectives:

• Understand how to depict the enterprise process view
• Understand the key elements in the development of process measures
• Be able to describe the key components in an enterprise business process management plan
• Be able to articulate the critical success factors in project definition, analysis, and design
• Understand the essence of managing processes for sustainable performance improvement

Instructor Biography:

Andrew Spanyi is the Managing Director of Spanyi International Inc. and an Editorial Board member of BPMInstitute.org. He is the author of the recently released book More for Less: The Power of Process Management and the business novel 'Business Process Management is a Team Sport, Play It to Win!' Please see http://www.mkpress.com/MFL/. You can reach Andrew at andrew@spanyi.com  

Target Audience/Who Should Attend:

This session is designed for senior managers contemplating or involved in customer-centric, process-based change and the establishment of process-managed organizations. It will be of particularly interest to the senior manager who is - or soon expects to be - named a 'process owner' and assume responsibility for the performance of a major cross-functional process.

You will learn:

• The impact of traditional functional thinking on enterprise business process management
• The major components in an enterprise framework
• Tips and techniques on engaging senior leaders in adopting process management practices
• The key changes needed in executive roles and behaviors to assure process management success
• The major issues and roadblocks that need to be addressed and overcome