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Organizational Performance Home Page
Welcome to the Dedicated Organizational Performance section of BPMInstitute.org.
The purpose of this dedicated page is to provide you a lively forum for raising issues and ideas that are emerging within the broad field of organizational alignment and performance.
Featured OP White Paper
 Courtsey of: Lombardi Strong, visible sponsorship is essential for an initiative of this nature to succeed – you will require time and effort from a large number of people across the business. This weekly meeting creates a definite time commitment on the executive’s schedule, keeps them engaged, and is essential to the initiative’s success. Each week, you will get push back from groups who are busy "fighting fires"... |
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Featured OP Article
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When a Good Design is Not Enough By: Andrew Spanyi, author of "More for Less: the Power of Process Management" In spite of significant advances in both improvement methods and enabling technology, the success rate in implementing complex process redesign projects still hovers around 33% and has not changed that much over the past decade. When a good process design does not get implemented, it’s often due to insufficient focus and attention on accountability, governance, resources and momentum.... |
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When a Good Design is Not Enough |
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Which is Best for Us? Top Down, Bottoms Up, or Middle Out |
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Process Excellence Success: More Art than Science |
Featured OP Presentation
 Featuring: Michael S. Spivey, Senior Consultant & Facilitator, Resource Advantage It seems like we’re always in project meetings - planning meetings, status meetings, meetings to figure things out, meetings to review what’s been done, and more. Yet most meetings are viewed as unproductive, tedious, wastes of precious time. You can change that! By applying some simple facilitation techniques, you can transform both your virtual and face-to-face meetings into... |
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OP Training Courses
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Presented by: ANDREW SPANYI, Author of "Business Process Management is a Team Sport: Play it to Win!"
Available Course Formats:Face-to-Face 1 Day, Live Online, In-House.
Course Description:
Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques as applied to the analysis and design of business processes.
Presented by: DANIEL J. MADISON, Author of Process Mapping, Process Improvement and Process Management and Owner, Value Creation Partners and SHELLEY SWEET, President, I-4 Process Consulting
Available Course Formats: Face-to-Face 1 Day.
Course Description:
Process mapping and analysis can be an extremely powerful diagnostic tool for your organization. By analyzing the flow of work and information you will not only find process issues, but also uncover structural problems, poor controls, and people issues. You will learn to tap into employee frustration to fix processes and get to the root cause of quality and timeliness issues.
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Presented by: SHELLEY SWEET, President, I-4 Process Consulting
Available Course Formats: Face-to-Face 1 Day, Live Online, In-House.
Course Description:
In difficult economic times, organizations need to figure out how to do more with less. Often the immediate response is to cut heads, but there are many ways to optimize resources and increase the bottom line. We will use an office simulation scenario and a BPM computer model to run simulations that will reduce costs, increase process efficiency, and increase value to the customer. The evaluation techniques will enable you to streamline processes in service, office, engineering and production environments by 50-150%.
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Presented by: MARVIN WURTZEL, Principal Consultant, Marvin M. Wurtzel & Associates, Inc.
Available Course Formats: Face-to-Face 1 Day, In-House.
Course Description:
Business Process Management builds the framework to create strategic alignment, measure business processes using metrics aligned with business goals, and identify performance gaps that have a major impact on the customer experience and on achieving desired business results. Six Sigma will implement the methodology to prioritize these projects and close the gaps.
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