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Editorial Director

Daniel J. Madison, Organizational Performance Symposium
Co-Chair & Principal, Value Creation Partners



Round Table

Online Meetings Featuring Industry Analysts and Experts


The Rules for Smarter Business Processes

The value of BPM has been clearly demonstrated in its ability to model, orchestrate and report on both human and system-based workflows. A Business Rules Management System (BRMS) takes BPM to a new level of efficiency and sophistication through its ability to automate decisions within processes. Fair Isaac Corp. and Knowledge Partners Inc. will explain the value of a dedicated BRMS...

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Organizational Performance Home Page

Welcome to the Dedicated Organizational Performance section of BPMInstitute.org.

The purpose of this dedicated page is to provide you a lively forum for raising issues and ideas that are emerging within the broad field of organizational alignment and performance.

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Featured OP White Paper

How To Scale Your Process Documentation Initiative
Courtsey of: Lombardi

Strong, visible sponsorship is essential for an initiative of this nature to succeed – you will require time and effort from a large number of people across the business. This weekly meeting creates a definite time commitment on the executive’s schedule, keeps them engaged, and is essential to the initiative’s success. Each week, you will get push back from groups who are busy "fighting fires"...

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Featured OP Article

Three Secrets to Engaging Business and IT in Business Process Management
By: Shelley Sweet, President, I4 Process Consulting

BPM is unique in offering so much promise while being so generally ignored. Even among companies that actively pursue some level of process improvement, only a few have a process based management structure. At least one reason for our tepid impact is our failure to model an enterprise-wide perspective in the initial launch of process improvement efforts. Gartner Inc. reports that in North America...

Recent OP Articles

Three Secrets to Engaging Business and IT in Business Process Management
 
Passing the Torch
 
The Role of Business Architecture and Organizational Change Management in Business Transformation
 

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Featured OP Presentation

Creating A New Process Using Process Design Principles
Featuring: Daniel J. Madison, Author of Process Mapping, Process Improvement, and Process Management & Owner, Value Creation Partners

Process design principles are distilled best practices derived from world class organizations. These principles provide a guideline for process improvement efforts. By using design principles, new processes can be designed very quickly. In addition these new processes will exhibit higher quality, lower cost, faster cycle time, and less worker frustration.

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OP Training Courses



Earn PDUs

•  Process Measurement and Metrics

Presented by: ANDREW SPANYI, Author of "Business Process Management is a Team Sport: Play it to Win!"
Available Course Formats:Face-to-Face 1 Day, Live Online, In-House.
Course Description:
Process measurement skills are essential to BPM success. In this course you will acquire a solid understanding of practical measurement techniques as applied to the analysis and design of business processes.

Read the full course description.

•  Analyzing the "As Is" and Creating the "To Be" Process

Presented by: DANIEL J. MADISON, Author of Process Mapping, Process Improvement and Process Management and Owner, Value Creation Partners and SHELLEY SWEET, President, I-4 Process Consulting
Available Course Formats: Face-to-Face 1 Day.
Course Description:
Process mapping and analysis can be an extremely powerful diagnostic tool for your organization. By analyzing the flow of work and information you will not only find process issues, but also uncover structural problems, poor controls, and people issues. You will learn to tap into employee frustration to fix processes and get to the root cause of quality and timeliness issues.

Read the full course description.

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•  Using Simulations to Increase Process Efficiency

Presented by: SHELLEY SWEET, President, I-4 Process Consulting
Available Course Formats: Face-to-Face 1 Day, Live Online, In-House.
Course Description:
In difficult economic times, organizations need to figure out how to do more with less. Often the immediate response is to cut heads, but there are many ways to optimize resources and increase the bottom line. We will use an office simulation scenario and a BPM computer model to run simulations that will reduce costs, increase process efficiency, and increase value to the customer. The evaluation techniques will enable you to streamline processes in service, office, engineering and production environments by 50-150%.

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•  BPM and Six Sigma

Presented by: MARVIN WURTZEL, Principal Consultant, Marvin M. Wurtzel & Associates, Inc.
Available Course Formats: Face-to-Face 1 Day, In-House.
Course Description:
Business Process Management builds the framework to create strategic alignment, measure business processes using metrics aligned with business goals, and identify performance gaps that have a major impact on the customer experience and on achieving desired business results. Six Sigma will implement the methodology to prioritize these projects and close the gaps.

Read the full course description.

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