Training Guide

TELUS is a leading national telecommunications company in Canada, with $8.4 billion of annual revenue and 10.4 million customer connections including 4.7 million wireless subscribers, 4.6 million wireline network access lines and 1.05 million Internet subscribers. The company's strategic intent is to unleash the power of the Internet to deliver the best solutions to Canadians at home, in the...

What is going on?

The business transformation industry is growing and starting to stratify. Many corporate managers have now recognized the enormity of what must be dealt with and are starting to look at grouping practitioners by specialized skills and capabilities.

This grouping has now formed Business Architects, Process Architects, and Enterprise Technology Architects – each representing...

This case study will illustrate the development of a 2009 strategy within a support area of an IT shop within a $3B company. We’ll walk through the key steps and deliverables used to create a strategy and show the value it’ll deliver to IT.

Can you answer these questions? “What value do we deliver?”, “What do our initiatives or objectives deliver?”, “Does our strategy link to our Corporate...