Several months ago, I got an urgent request from OMG – the organization responsible for BPMN and other BPM standards – to give a short blurb I had written a permanent URL on my website. The...
All the value of a live event right at your desktop and it's free!
As part of our mission, BPMInstitute.org will regularly host Virtual Round Tables in order to facilitate knowledge sharing and networking opportunities for its members.
Register for one of the Round Tables below or listen to and view previous Round Tables!
Featuring: Dr. M.A. Ketabchi, President, CEO and Founder, Savvion
The first in a series of Beyond Ordinary BPM Webinars, this session will introduce Project Managers and Business Process Managers to converged community of BPM without making them learn new skill sets. The session will outline a new unified approach to BPM (Business Project Management) and PPM (Project Portfolio Management).
The session will include a demonstration of the...
Business Decisions are the missing link joining BPM and SOA to Business Rules. The Round Table explores strategies for maximizing ROI for operational business decisions and BPM/BDM projects. It discusses the benefits attained and agility gained when organizations externalize and manage Decisions and...
Competitive pressures, poor investment returns, substantial claims payouts, demanding customers and independent agents, new regulatory challenges and complicated processes have led to increased complexity in insurance operations. Insurance professionals must be flexible and move quickly to res...
This pre-conference session will provide an in-depth view of newer manufacturing management initiatives including CPFR®, lean manufacturing, demand driven manufacturing, collaborative manufacturing, the digital enterprise and optimized regulatory compliance. The instructor will then show how BP...
Keeping customers, attracting new customers, rapidly delivering new products, providing consistent service through multiple channels (branch office, internet, ATM, telephone) and meeting regulatory requirements is a daunting pursuit of retail bankers. This demanding proposition requires the continua...
Retailers exist in one of the most competitive environments in all of business. Customer taste and demand changes quickly, and leading retailers stay ahead of demand in order to survive. Keeping customers and eliciting customer loyalty is also an elusive pursuit.
The challenges are more than the r...
BPM: Improving Productivity for Call Centers
Featuring: Andrew Spanyi, author of "More for Less: the Power of Process Management" and Wilson Hughes, Sr. Systems Engineer, BEA
Wednesday January 16, 2008
Organizations that have call centers including help desks, outbound/inbound call centers or customer service desks are increasingly using Business Process Management (BPM), Portal and Web 2.0 technologies to differentiate the service they provide and make their operations more efficient.
Join this 60 minute web seminar as we provide the System Integrator community with information about how BPM, Portal, Web 2.0 and SOA technologies can be combined into a powerful solution that helps address critical government challenges.
Don’t miss this webinar if your customers are asking you the...
Collaborative BPM in Financial Services
Featuring: Mary Pilecki, Senior Analyst, Forrester Research and Michelle Dufty, Product Marketing Manager, Appian
Wednesday October 31, 2007
Struggling to get a grip on technology applications in the financial services and insurance space? Join leading IT research firm Forrester and Appian and as they explore modern process-based technologies and approaches.
Recent advances in Business Process Management (BPM) software coupled with prov...
So yes, BPM is important. Maybe even revolutionary. But getting BPM right remains a challenge as practitioners in the field know only too well. We believe that in many ways, BPM platforms have outpaced BPM practice. Meaning, we are using breakthrough technology platforms to build BPM solutions but s...
Does your Enterprise Resource Planning (ERP) system actually do what you want it to do? ERP applications were supposed to seamlessly solve all of our supply chain, order management, and deal approval processes. But these processes cross departments, people and functions, yet your ERP systems do not....
The business model is often cited as a benchmark for how government agencies should manage and conduct their programs. But the high profile corporate scandals of recent years are not uncommon. And many business executives will readily admit the challenges of leading a private sector organization pale in comparison to the much more difficult arena of the government and the public sector....
CERN, the European Organization for Nuclear Research and the world’s largest particle physics laboratory located in the Franco–Swiss border near Geneva is most famous for employing the inventor of the World Wide Web, Tim Berners-Lee. Coined the “Web”, the intent was to create a platform for information sharing between scientists working in different universities and institutes all over...