1. INTRODUCTION
Organizations have been searching different ways to improve their process performance. In search of excellence, some changes can be done in their managerial patterns and practices. As stated in my previous article [9], organizations have sought concepts and guidelines towards structuring a process center of excellence – PCE [3][5]. However, there is a need for choose which managerial model will guide the PCE design and implementation. This article presents three different managerial models.
For those who think about design and innovation, a relatively exotic argument has been going on for a while. The issue is about how best to structure the overall innovation process. Do you look first for the grand concept and then derive details for a full system solution? Or do you first seek individual insights about proposed system functions, environments and users, and then integrate ideas to an overall grand concept? In essence, should the creative process be one of deduction or induction?
The purpose of this article is to give some insights on what business process modeling means at enterprise level. Despite the fact that many initiatives start with a project based approach in a very limited part of the business, the investment is much lower and the success rate is higher when you start a top down approach. This article will provide a definition of enterprise business process modeling, and its main building blocks.
This Research Brief highlights a selection of the findings from BPMInstitute.org's State of BPMSM survey. It discusses the continual challenges insurance companies face in a very competitive environment such as attracting new customers, rapidly delivering quotes, selling additional services to customers, managing underwriting risk and meeting regulatory requirements. Since business process management (BPM) is the practice of improving the efficiency and effectiveness of any organization by automating and optimizing the organization's business processes, it is a key technology component of IT initiatives to produce a more responsive insurance company.
A few years ago, Lincoln Trust Company (formerly Fiserv Investment Support Services) was faced with a familiar document management problem – their manual process for handling financial documents could not keep up with over 100,000 documents coming in each month, resulting in growing backlogs, long processing times, and the inability to find documents when needed.
Contributed by: Pat Dowdle, Process Strategist, Process Strategy Group
At each BrainStorm BPM Conference, there is constant discussion around how organizations can improve their processes and move to a process focus. This is not new. A focus on the process dimension of work and process-centered improvement approaches has been on most organization’s radar screens since the 1993 release of Reengineering the Corporation by Michael Hammer and James Champy.
“Cool” is not a word I would normally apply to IBM’s BPM software, but for the new BPM BlueWorks offering announced at Impact this week, the term is appropriate. IBM bills BPM BlueWorks as a BPM community in the cloud, and it is that, plus a lot more. Actually, I think its greatest immediate impact could be to transform the market for business process analysis (BPA) tools.
This webinar showcases how government agencies are using Business Process Management (BPM) to overcome the challenges of a shrinking economy, while still delivering, and improving, services.
In response to a heightened sense of citizen engagement, government agencies are striving to deliver improved transparency in addition to quality services. At the same time, shrinking budgets demand that agencies do more with less.
BPM is one of the key drivers for the success of your business. Business Process Management Systems (BPMS) provide you with tools and technology to deliver the values of BPM. Effective enterprise deployment of BPMS requires an understanding of different usage patterns. An enterprise class BPMS must support these usage patterns, in addition to being scalable and highly reliable.It is important to understand these usage patterns and make sure that your enterprise BPMS meets all of them.
