Businesses today are trying to be more effective in their day-to-day operations to optimize results. Though millions of dollars of investments into ERP systems have automated transactions, organizations still cannot manage themselves by the very capability by which the business operates business processes.
Unfortunately, ERP has been designed and implemented for system level integration and provides little to no business process support for management.
Any initiative attempting to improve business productivity requires the documentation of “as-is” business activity. All the attributes, resources and relationships that characterize modern business processes can be stored in ARIS. But what is the best process for capturing these attributes, resources and relationships? Internal consultants at Sears, Roebuck and Co. have documented the key processes of its Dallas accounting services. This presentation describes the methods the Business Process Consulting team employed to capture and report on Sears’ accounting processes.
Get introduced to a proven approach that will help your organization improve their processes and productivity through the use of structured, facilitated work sessions. As a result of attending this session, you will:
- Understand the differences between performing process design and facilitating it.
- Get techniques for facilitating process definition.
- Get “Do’s and Dont's” from companies successfully using this approach.
Businesses today are trying to be more effective in their day-to-day operations to optimize results. Though millions of dollars of investments into ERP systems have automated transactions, organizations still cannot manage themselves by the very capability by which the business operates business processes. Unfortunately, ERP has been designed and implemented for system level integration and provides little to no business process support for management.
This presentation will present highlights of recent research including insight on the extent to which:
- Firms are developing increasing skill in improving and managing large cross-functional business processes
- Leaders are prepared to manage the firm’s enterprise business processes
- There is progress in overcoming the major obstacles in deploying BPM
- The right [customer oriented] performance metrics are in place
Health care claims are among the most intricate and heavily regulated transactions in business. Their complexity makes them expensive to process, but at the same time defies the automation that would curb their costs. Or at least seems to. This session will describe how Blue Cross Blue Shield of Wisconsin has implemented a rules-based business process management system that automates claims processing with enough flexibility to accommodate constant changes in rules and plan structures.
Case Study of the key principles of a Business Service Function(BSF) Architecture; How the Proact Methodology, developed by Art Casten, is used within Motorola for system architecture and how it has been extended to provide unified and integrated views of service flow scenarios, processes, events, information, systems and data—carrying service orientation down through process systems. Explanation of how to reverse-engineer existing processes into a BSF architecture for integration and complexity reduction analysis.
A sales team wanted to increase revenue. Top-level executives wanted to purchase a CRM solution to solve problems. IT suggested a process review. A process pain assessment was completed. The ‘pained’ process had opportunities identified. The team worked with business areas to implement improvements in six months. The process improvements tightened control for revenue generation in three areas: Contract pricing, financial review and renewal. The process improvements addressed business pains and created consistent processes.
Learn BPM Best Practices from Wells Fargo and how they are using BPM to gain control of their operations and manage their process lifecycle from end-to-end. FIND OUT FIRST HAND how BPM enables their organization to identify, implement, and manage processes-level goals that support their high-level strategic corporate goals. Mr. Falk will explain how:
- To build a business case to move from ECM to BPM
- Wells Fargo is leveraging BPM Technology with their current infrastructure
- To plan for BPM implementations and how to ensure you achieve your strategic goals
Do you know the rules that are actually running your organization? There are several roadmaps for harvesting Business Rules – Business Rule Mining from Legacy Code is a critical component of discovery endeavors. This presentation will include:
- An overview of a Business Rule Roadmap
- Why AND when you should consider business rule mining
- What are the deliverables and how you would use these deliverables
