Successful Sales and Marketing departments are dynamic torrents of process-driven activity. A calm day in the sea of sales means revenue opportunities are being lost or going by the wayside. This is just as true in customer retention as it is in customer acquisition.
Once a prospect signs on the dotted line and becomes a customer, effective processes need to be in place to monitor, measure and manage customer satisfaction and loyalty and, in turn, maximize each customer's value.
We take your privacy seriously. We will never sell or share your information without your permission. You have complete control of your subscription preferences from your profile after you join. By registering for this content, you agree that your information will be shared with the sponsor of this single piece of content.
There are no products in your shopping cart.
0 Items |