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CIO perspective: To be great at IT, you mustbe great at BPM

Read this paper for expert insights on Business Process Management (BPM) from Toby Redshaw, the Group CIO that is leading a successful BPM program at Aviva plc, the world's fifth-largest insurance group. The remarks contained here were made during Toby's keynote presentation at the Lombardi Driven 2009 User Conference.

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