Business Process Management Research Report:
Check out the future of BPM and see how your organization stacks up.Research conducted by global market research company, TNS Global, shows that while BPM is delivering key benefits in both the public and private sectors, a large number of organizations still struggle to keep processes documented or up to date.
Download this BPM research whitepaper to see how your organization compares and get valuable insights into future BPM investment benchmarks, the level of BPM resourcing within organizations, common barriers to process improvement and the role BPM plays in helping businesses achieve their organizational goals.
Download this whitepaper to see how you can reduce the complexity of your process models to increase participant understanding and ensure consistent, optimal execution.
Within business processes lie important decision gateways that direct workflow. These gateways are just as essential to the success of your processes as the process models themselves, and they deserve equal attention. In this whitepaper you will learn how Decision Modeling Notation (DMN) 1.0 gives organizations a standardized way to model decisions, connecting them seamlessly to the processes they drive.
9 factors for minimizing the cost of a successful BPM investment
One of the first steps to BPM success is to communicate an accurate business case. While the benefits to the business are often clear, what are the most common factors that drive the total cost of your BPM program?
This ‘Building the BPM Business Case’ whitepaper distils the learnings from leading BPM implementations to provide a must-read guide for those of you evaluating BPM solutions.
Download the 'Building the BPM business case' whitepaper and discover:
- 9 factors to consider for ROI optimization
- Key questions to ask BPM vendors
- Total Cost of Ownership checklists
In this white paper, we’ll demonstrate how BPM can transform CX and provide the following benefits for your business:
BPM is an essential element of improving your Customer Experience. Find out how
- Streamlined, optimized customer processes
- Consistent experience
- Management visibility
- Tracking and improvement
- Faster, higher quality service
- Compliance with regulations and reduced risk
- Better collaboration between business units
- Ability to react to Business Moments and Changes.
Examining the profile, skills and compensation of BPM professionals around the world.
The 2015 BPM salary survey of BPM Professionals represents the first such survey by BPMInstitute.org and as such will form the baseline for future research in this area. The objective was to examine the profile, skills, and compensation of BPM professionals around the world. This research examines factors such as age, gender, education, job satisfaction, salary and bonus, certification, background, and other characteristics.
Respondents from USA, Canada, Europe, Asia, Middle East and Mexico provide a truly global flavor to the survey. On an international basis, nearly 70% of respondents were male and 30% were female and 57% of respondents were between the ages of 26 and 45. 61% of respondents were employed in organizations with annual revenues greater than $50 million per annum.
Business process management (BPM) needs can vary widely, from top-down business transformation initiatives to smart process applications to enterprise resource planning, marketing, social and more. With this breadth and depth of reach, BPM - and BPA, business process automation - are more than a couple of buzzwords, they are absolutely mission critical.
To get the most out of a BPM or BPA solution, organizations need to select platforms that are quick to deploy, agile once in service and show measurable value over time.
There are plenty of offerings on the market today, but, how do you compare them when they offer such varying capabilities?
We've created a resource to help you efficiently compare BPM and BPA solutions by identifying the most important considerations.
BPM suites add value but are often monolithic systems that take a high level of knowledge and training to implement and use, causing upfront disruption that can adversely affect the business. This also makes these systems slow to make an impact and difficult to use for one-off needs – creating challenges for companies that need quick results.
Organizations need agile platforms that are faster to market and provide deeper value. To this end, business process application suites provide flexible solutions that support your full range of BPM needs, including top-down initiatives, smart process applications, and the need for rapid app development platforms that can be used by IT and business users alike.
Quality processes are central to the success of any large organization, and all business units should play by the same rules. While this is certainly true, each department is bound to have unique requirements which is why a one-size-fits-all approach to business processes doesn't work. This white paper uses the example of one department that typically considers itself the exception to business process standardization, the legal department. Readers will learn how solid business processes enabled this department to improve its work involving customer transactions and its effort to make business units more successful.
Generali PPF Holding embarked on an organization-wide business transformation to significantly boost productivity and efficiency in the area of Corporate Risks underwriting. Discover Generali’s BPM journey in this case study.
To cope with growing organizational demands, Generali PPF Holdings saw a need to implement a robust solution provided by the Bizagi BPM Suite to sustain a wide range of key business requirements for corporate risks insurance underwriting and policy administration processes.
BPM programs live or die on the success of the pilot project, which in turn depends on choosing the right first process. Since BPM initiatives involve deep cultural changes, the pilot project has to deliver results that are:
- Quick: to gain management approval for wider rollout
- Measurable: to justify further investments
- Contagious: to trigger widespread user adoption
- Extensible: to enable the benefits to be felt across teams, departments and processes.
This whitepaper provides guidance on selecting the optimal business process (or group of processes) for a BPM pilot project. By taking this approach, project owners can be confident of a low-risk BPM initiative that generates sufficient momentum to kick off a successful companywide BPM program.