While many, most, organizations know they need to focus on business processes, a matching focus on operational decisions is less common. The effective combination of Business Process Management (BPM) with Business Decision Management (BDM) is emerging as a critical element in successful organizations.
The Intersection of Process and Decision
Business Process Management is well established in organizations of every size. Many, most, organizations identify, document, model, automate and manage their business processes. Many of these organizations have adopted a technology stack, a Business Process Management System, to support their BPM work. Despite the importance of operational decisions, most do not yet similarly manage business decisions. This is changing as more organizations adopt Business Decision Management as well as Business Process Management so they can work at the intersection.
Most companies, from high-tech firms to heavy equipment manufacturers, are wrestling with effectively delivering content to their customers’ and employees’ smart phones and tablets.
From product manuals and training materials, to catalogues, employee handbooks, and annual reports, most organizations suffice with PDF files, the mobile equivalent of a static document or web page.
Adopting a mobile-friendly content strategy enables a myriad of benefits that go far beyond delivering the right content to the right device at the right time—including collaboration via social networking platforms, multimedia (audio and video) enhancements, interactivity (quizzes and exercises to test mastery of concepts), annotations to content, and much more.
The environment in which organisations find themselves is and remains in a state of flux; markets are volatile, customers are able to manage on their own and are more articulate than ever and it’s impossible to imagine society today without social interaction. In addition, organisations are faced with more (new) legislation than they have ever experienced before and there is unprecedented pressure on margins and profit.
These developments are forcing organisations to change and within the changes taking place the demand for innovation is becoming increasingly greater. Why is that? Simple: to add value both internally and (preferably) externally. The question is whether and, if so, how a discipline such as Business Process Management (BPM) can and must contribute towards innovation.
This whitepaper answers that question by addressing the following subjects:
How to Build a Decision Requirements Model using the new Decision Model and Notation (DMN) standard
The Object Management Group has recently adopted the Decision Model and Notation as a beta standard. Here’s how you can use it to define your decision requirements.
Why Model Decisions
The goal of this paper is to describe the four iterative steps to complete a Decision Requirements Model using the forthcoming DMN standard. Before beginning, it is important to understand the value of defining decision requirements as part of your overall requirements process. Experience shows that there are three main reasons for doing so:
Despite the massive efforts undertaken in many organizations, the promises of the latest business trends have often failed to come to fruition. This is not the result of lack of effort, smart people, software tools, new ideas, or new approaches. It is due to the absence of a holistic, business-centric approach to solving the complex challenges within a company. This approach is business architecture. This whitepaper explores five core principles of business architecture and provides important facts that are valuable to know before beginning, or when evaluating an existing internal business architecture program.
The Convergence of Social, Mobile and Business Process Management
To stay ahead in todays rapidly changing business environment, organizations need agile business processes that allow them to adapt quickly to evolving markets, customer needs, policies, regulations, and business models. The convergence of a trio of technologies and business practices - social computing, mobile computing and business process management (BPM) – is opening up interesting avenues for business.
Changing market drivers, increasing competitive pressures, global presence and rapidly evolving customer needs are placing greater pressure on businesses to streamline their processes and take control. The “B” in BPM stands for Business, and these are the people who interact with the process on a regular basis, who understand the operational limitations, and who have ideas for improving the process. There is an increasing desire among the business users to get into the driver’s seat while creating business applications. Business users want to manage the design and execution of business processes. This is especially true for business processes where IT has been unable to keep pace with changing business needs. Oracle BPM enables business users to take control and drive improvements for their processes.
Proliferation of mobile devices, data explosion, and cloud enablement has caused a dramatic shift in IT. Organizations need to rethink their application infrastructures to accommodate increased processing speeds, heightened security and availability concerns for their applications, all while meeting lower ed total cost of ownership. Traditional infrastructures may not be sufficient to accommodate the diversity and complexity of integrations in this new era. Oracle SOA Suite on Oracle Exalogic Elastic Cloud & Oracle Exadata Database Machine is fine - tuned all the way from the hardware to the application layer, specifically for SOA to deliver on performance, business agility, lowered total cost of ownership and faster time to market, to become the next generation IT platform. Together these solutions provide complete and best - of - breed solutions for running and integrating high performance, mission critical applications.
For years, the challenge for BPM Suite vendors has been how to match BPM’s “business-driven” promise to the technical complexity of automating core business processes. At one time, business-driven meant process analysts working with the business to create process and use case models as “business requirements” that would handed off to developers for implementation. For today’s BPM market, business-driven demands more. It means empowerment of process analysts and business users themselves to directly participate in the implementation. That requires a new generation of tools, not just for process authoring but for management at runtime, tools designed for business users. Of course, programmers and traditional IDEs continue to play a vital role in BPM.
Implementing a proactive and risk-based information technology (IT) governance, risk management, and regulatory compliance (GRC) approach enables companies to better manage compliance costs and streamline compliance and business processes through increased automation.