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Displaying 71 - 80 of 184 resources matching your criteria.

Making Financial Services More Responsive

This webinar will discuss how to make your financial service organization more responsive to customers, opportunities and threats through event-driven processes in business process management (BPM). This will include the importance and meaning of events relative to a business process and the links between BPM and complex event process (CEP).

Addressing Case Management Challenges with BPM

How can we improve customer satisfaction, loyalty and improve agent efficiency by using customer centric case management? We know that there is a much higher cost to acquire a new customer than getting repeat business from them. What can we do make sure we are managing customer interactions well so that customer get their issues resolved quickly and bring repeat business?

Continuous Improvement with BPM and Enterprise Architecture Together

Today's global environment requires businesses to work smarter and to improve the coordination between planning and execution to continuously improve business processes and optimize costs. While Business Process Management (BPM) and Enterprise Architecture (EA) each have value on their own, they are also naturally synergistic, and together provide better business outcomes and strategic alignment of business and IT.

Business Architecture Community Webcast: Advancing BA in 2010

Join us for this LIVE webcast to share your opinion on our 2010 editorial calendar, find out how to contribute to the Business Architecture Body of Knowledge and learn about the new benefits you have through BusinessArchitectureInstitute.org. This webcast includes:
  • Discuss the needs of the business architecture community and establish goals and objectives for the 2010 editorial calendar on BusinessArchitectureInstitute.org
  • Gain an understanding of the enhanced capabilities that the Business Architecture Community will receive through our partnership withBusinessArchitectureIn
Join us for this LIVE webcast to share your opinion on our 2010 editorial calendar, find out how to contribute to the Business Architecture Body of Knowledge and learn about the new benefits you have through BusinessArchitectureInstitute.org. This webcast includes:

Cloud BPM Workshop - How to Design & Deploy Business Process Applications in the Cloud

Organizations are constantly being pushed to create leaner organizations while maintaining productivity and profitability.To address this situation, Fujitsu is now offering complete process lifecycle management via the Cloud.Join us for a demonstration and discussion around how to quickly build business process applications in the Cloud with the Interstage Cloud BPM offering. During this session, we will walk you through:1. Getting started by creating your own secure space on the platform

How to Combine Lean Six Sigma, SOA & BPM To Deliver Real Business Results

Lean Six Sigma (LSS) produces real results in difficult economic times by uncovering process waste, reducing non-value adding activity, and increasing productivity. Business process management (BPM) and service-oriented architectures (SOAs) combine with LSS to accelerate improvements and results. At the same time, this combination increases organizational flexibility and technology-enabled responsiveness, key to positioning the company for growth as the economy improves.Lean Six Sigma (LSS) produces real results in difficult economic times by uncovering process waste, reducing non-value adding activity, and increasing productivity. Business process management (BPM) and service-oriented architectures (SOAs) combine with LSS to accelerate improvements and results. At the same time, this combination increases organizational flexibility and technology-enabled responsiveness, key to positioning the company for growth as the economy improves.

11 Habits for Highly Successful BPM Programs

The culture of an organization is a collection of habits, and habits have a powerful effect in business performance. Driving long-term business benefit and success with Business Process Management (BPM) often times requires companies to develop new and maintain existing habits. 

Interactive Q&A - A Standard Approach for Process Documentation

Every year, CIO's and COO's rank "Improve Business Processes" as a top priority for their organizations. So why aren't more organizations diving in, documenting their processes and driving improvement? In short, because it's hard. Most companies don't have a standard approach for process definition and documentation. Rachel Pace-Maron, Director of Operations Support Service at PRC, was asked to document, standardize and communicate all of her company's processes to help improve business processes across 15 domestic and 5 international call centers.

How the Texas Education Agency is Driving Process Transformation with Business Rules Management

The Texas Education Agency (TEA) is responsible for providing leadership, guidance and resources to help schools meet the educational needs of all students. Today the agency is driving process transformation by enabling business area subject matter experts to manage and maintain business rules within their processes. By enabling business users to manage rules, changes and modifications can be made rapidly whether it’s for new departmental policies or new education legislation.

Addressing Challenges in Communication & Media using BPM

Controlling costs and resources is just the tip of the iceberg facing communications companies in an ever-tightening financial and regulatory environment. Part of the issue is the underpinnings of their business infrastructure, such as...

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