How to Combine Lean Six Sigma, SOA & BPM To Deliver Real Business Results

Lean Six Sigma (LSS) produces real results in difficult economic times by uncovering process waste, reducing non-value adding activity, and increasing productivity. Business process management (BPM) and service-oriented architectures (SOAs) combine with LSS to accelerate improvements and results. At the same time, this combination increases organizational flexibility and technology-enabled responsiveness, key to positioning the company for growth as the economy improves.

Lean Six Sigma (LSS) produces real results in difficult economic times by uncovering process waste, reducing non-value adding activity, and increasing productivity. Business process management (BPM) and service-oriented architectures (SOAs) combine with LSS to accelerate improvements and results. At the same time, this combination increases organizational flexibility and technology-enabled responsiveness, key to positioning the company for growth as the economy improves.

Process improvement experts are uniquely positioned to play a key role in this transformation as they are able to leverage their business and technical knowledge in combination with the tools and techniques of Lean Six Sigma. During the session we will discuss how best to accomplish this and introduce a BPM-based improvement framework. Additional topics include how to use data to select the right improvement project, and how BPM and SOA support the Lean Six Sigma improvement cycle. Examples will be provided along with recomendations for getting started.

Learning Objectives:

• Understand the basics of Lean Six Sigma and how BPM and SOA support the Lean Six Sigma methodology
• Understand how to use data to select the right improvement project
• Understand how Business Analysts can play a role in accelerating results

Featured Speaker:

Hans Skalle, Global Business Integration, IBM Software Group
Hans Skalle specializes in Business Process Management (BPM) solutions, business process modeling, and the development of financial models and business cases to support BPM and integration software investments. He has worked directly in the Information Technology industry since 1980 including 8 years as a Business Analyst. He is the lead author of an IBM Redpaper: Aligning Business Process Management, Service-Oriented Architecture, and Lean Six Sigma for Real Business Results.

Hans has more than 20 years of hands-on process improvement consulting experience and is a past Master Evaluator for Minnesota’s Malcolm Baldrige-based Quality Award in the US. He has in-depth knowledge of various performance improvement methodologies including Six Sigma, Lean Sigma, ISO 9000 and other tools and techniques used to drive and sustain continuous improvement and competitive advantage through change and innovation.