BPM and Government

This webcast - the fourth in a five-part series - will review the findings of BPMInstitute.org's State of BPMSM Research with a specific focus on the issues, challenges and solutions associated with BPM applications in the Government sector. It will explore the government desires to streamline the "business of government" under ongoing challenges of budgetary constraints, policy changes and demanding citizen accountability. It will describe what solutions are being implemented to automate complex government processes, provide real-time access to critical information and achieve higher levels of work quality.

In July 2006, BPMInstitute.org initiated a survey of its 24,000 member community to gain an understanding of how enterprises across a range of industries are pursuing business process innovation and improvement and to what degree these activities are strategically aligned to the companies' business transformation and growth objectives.

The survey obtained critical insight into how corporations approach business process management and improvement initiatives, evaluate and acquire BPM infrastructure and deployment expertise, and manage and deploy BPM-enabled solutions. In addition, it examined current and future requirements, deployment stages and time frames, budgets and allocations, and perceived benefits and drivers.

The survey surfaced business process management trends and established benchmarks for enterprises to evaluate their process improvement programs against industry best practices. It learned what role BPM is playing for improving composite application creation around business processes, how process-driven and rules-driven application customization has been improved, what metrics are being designed to measure business results from BPM initiatives, and what specific technologies, methodologies and standards are being using for BPM projects.

Featured Speakers

Tom Dwyer, Editorial Director, BPMInstitute.org & Industry Analyst

Tom Dwyer leads Yankee Group's Business Application and Application Infrastructure practice, which covers Enterprise Business Applications, B2B, Enterprise Application Integration, Business Process Management and Application Development and Deployment.

As an industry analyst for the past six years, Mr. Dwyer has conducted primary research and published extensive reports on the Application Software Infrastructure markets. He provides consulting services in the formulation and validation of go-to-market strategies for Application Software Infrastructure suppliers. His prior experience in product development and marketing, channel development and expansion, direct and OEM sales, and professional services assists clients in choosing the appropriate strategies and business approaches.

Before becoming an industry analyst with Aberdeen Group, Mr. Dwyer spent 28 years in the computer industry in various engineering, marketing, professional services, and sales functions. He was a co-founder and general manager of a new software venture at Xerox, which became a wholly owned subsidiary. Mr. Dwyer has held senior management positions in marketing and engineering at Wang Laboratories and Prime Computer and has developed and launched more than 15 software products.

Rebecca Chisolm-Winkler, Adobe Systems, Director, Global Government Markets

As the director of global government markets for Adobe, Rebecca Chisolm-Winkler is responsible for leading Adobe’s worldwide Government solutions teams. In this capacity she helps Adobe understand and meet the needs of diverse government customers as well as the community of integrator and developers around the government market.  This team also develops and delivers government specific solutions components to meet the functional needs of Governments worldwide. Prior to joining Adobe, she led the Global Civilian Business unit at Sun Microsystems where she identified customer requirements and influenced product direction and features in the areas of database security, secure operating systems, secure desktops and RFID. Chisolm-Winkler has also held management positions at Xerox, Sybase and with system integrator Advanced Technology, Inc.  Chisolm-Winkler is an honors graduate of Mercer University and has completed graduate coursework at American University in both psychology and information technology.