Process Performance: The Marriage of Performance Management and Business Process Management

Achieving optimal performance and results of your business should be absolutely essential to your Business Process Management efforts. This focus on results is the basis for Performance Management and what is required to maximize Process Performance. Unfortunately most organizations just focus on productivity improvement for efficiency gains. To reach your full potential having the right level of Process Performance and focus on effectiveness will help you reach your full potential. Mark will provide a direct approach for you to understand your business processes and then how to optimize and align them to your business and operational objectives.

Cutting through the confusion in the market, the consolidation of technology suppliers and the focus on the people and process elements of Business Process Management, this session will help further your insight into best practices. With such large investments into ERP, CRM, SCM and technology infrastructure that need to be harnessed with new investments that are focused on your specific requirements and not on reinventing your IT architectures. With a foundation of business and IT knowledge you can determine which information technologies and systems can best meet your business process management needs for Process Performance. In this session, participants will learn about Process Performance and the educational agenda at Brainstorm Business Process Management Conference and the BPM Institute will begin your journey for advancing your efforts and impact.