Optimizing Business Processes for Performance Management

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Businesses today are trying to be more effective in their day-to-day operations to optimize results. Though millions of dollars of investments into ERP systems have automated transactions, organizations still cannot manage themselves by the very capability by which the business operates business processes. Unfortunately, ERP has been designed and implemented for system level integration and provides little to no business process support for management. Organizations are realizing that measuring and monitoring itself from a business process context is essential to manage operational performance. In this session, participants will learn the framework for developing a process-centric view for measurement of their organization, which is an essential step to maximizing operational performance. In non IT- speak, the Business Intelligence and Business Process Management technologies that are converging to support a new breed of capabilities for the business will be explained. This new avenue of Performance Management is not optional but a required activity for every business and the opportunity for gaining a competitive advantage is now available for everyone to realize.

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