Moving beyond the Buzz, Understanding and Effectively Utilizing Business Process Management

With organizations focusing on improving efficiencies and leveraging existing systems, business process management (BPM) is now a top priority. While the concept is not new, the notion of a “process” is broadening. Doculabs considers a process to be any business function or set of functions that includes the interaction of people and systems – potentially large numbers of distributed people and disparate systems – where management, coordination, and automation of tasks and decision-making can provide business benefit. This presentation:

• Defines BPM (the term, the market, the technologies that support it, and where they came from)
• Provides application examples of BPM in use, and explains the scope and magnitude of BPM applications we see in practice today
• Discusses strategies or approaches that organizations can use in moving forward with BPM (including the use of technology products from various categories)
• Explains where the BPM market is headed and the direction of leading technology vendors – and what it means for organizations as they formulate their BPM strategies