Process performance is related to process maturity with an Optimized Process or Level 5 Process being the most mature and robust. Lean and Six Sigma methodologies may be used to leverage the BPM competencies of a company to achieve optimized processes. This presentation will view a process from the Lean, the Six Sigma, and the BPM point of view with the goal of illustrating how these methodologies follow similar approaches to problem-solving with each contributing to the final process result. Two case studies will illustrate the integrated approach and the potential impact on financial returns.
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