Today's climate requires companies to be responsive...responsive to customers, suppliers, the market, and competitive threats. But responding to market pressures is difficult. Especially if the state of the business is in disarray. Or, even worse, unknown. Managing performance helps clients not only to understand clearly the state of the business today, but also to anticipate customer demand, competitor's moves, and market dynamics. It provides tools to improve operations and the decision-making power to innovate to stay competitive. Further, a flexible business design, enabled by Service Oriented Architecture, allows truly rapid responsiveness and the ability not only to manage performance today but also to manage change based on your needs tomorrow. In this session, IBM will describe how a holistic approach to managing your business, powered by a SOA, drives continuous improvement and innovation.
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