Presentations

The current economic crisis has inspired consensus between governments and business that significant changes must be implemented to return to a healthy, sustainable economy. The current ‘imperative’ is to effectively introduce and manage change as an integrated, continuous program.

This presentation will deal with key aspects related to starting up BPM efforts at Sloan Valve Company, key issues related to process transformation, and BPM best practices.

Change management gets a call-to-arms in a variety of situations: new technology, process improvement, reorg. Some change is organic and some has a top-down directive but no change initiative can ever survive the currents that lay just beneath the surface. These are the unofficial channels of communication that cross org-structure boundaries and the informal network where decisions are often based on emotions.

As business decision and rule management initiatives grow and become more complex, there is growing consensus among practitioners and thought leaders about the importance of the rule repository in developing a scalable, sustainable business rule management capability. This session will provide an overview of business rule repositories and identify the three “must have” capabilities for supporting an enterprise approach to documenting, analyzing and managing business rules.

This presentation will cover the approach Erie Insurance has developed to create successful Business Cases for improvement ideas that align with corporate goals and objectives. It will cover a specific project that started with analyzing a problem area in processing new insurance applications, how improvement ideas were identified and prioritized, and how we use Business Architecture concepts and process simulation to analyze problems and develop solutions.