Global 360 and Insight360

Produced by: Bruce Silver Associates in conjunction with BPMInstitute.org

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Global 360, founded in 2000, is the result the merger of several experienced workflow, content management, and process modeling tool vendors. Headquartered in Dallas TX, the company has a large installed base of 2000 customers and FY06 revenue over $100 Million, built upon its heritage in the content and workflow markets. Global 360's principal efforts today focus on BPM and what the company calls "process intelligence," a form of BAM or operational business intelligence placed in a business process context. The process intelligence offering, called Insight360, is offered both standalone and as part of the BPM suite.

Global 360 differentiates the rest of its BPM suite, called Process360, from other BPMS offerings by its emphasis on goal-directed performance optimization tightly integrated with process execution. If a running process is not on track to meet an established goal, remediation actions such as adding resources to a process step can be invoked automatically based on rules established in the process model.

Global 360 implementations are concentrated in the traditional workflow strongholds - financial services, insurance, and government.

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