With the emergence and maturing of a vast array of corporate-strength intranets, extranets, portals, and Web 2.0 with its multitude of supporting real-time and asynchronous communications tools, there would appear to be a huge potential for technology to bring real gains to team productivity. This would seem to be particularly true for those teams that are physically distributed or that are highly mobile. Few people would dispute the potential benefits of effective real-time communication tools or of shared and secure workspaces.
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