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BPMS WATCH Column

BPMS Watch - BPM and Its Enemies

My very first BPMS Watch column, over three years ago, was titled “Without a BPMS, It’s Not Really BPM.” And to a large degree I still believe that, although today I would probably tone it down to...

 

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    Research

    Research Brief: BPM and Insurance

    Courtesy of: BPMInstitute.org

    This Research Brief highlights a selection of the findings from BPMInstitute.org's State of BPMSM survey. It discusses the continual challenges insurance companies face in a very competitive environment such as attracting new customers, rapidly delivering quotes, selling additional services to customers, managing underwriting risk and meeting regulatory requirements. Since business process management (BPM) is the practice of improving the efficiency and effectiveness of any organization by automating and optimizing the organization's business processes, it is a key technology component of IT initiatives to produce a more responsive insurance company.

    Additional Research Briefs:


    BPM Outside the Firewall


    BPM and Security


    BPM and Banking

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