The Power of Process for Delivering Business Improvement
Featuring: Fred Hess, Executive Consultant, Paramount Strategies LLC
This presentation describes the power of process analysis and redesign in solving business problems and improving business performance. It gives specific cases in which the author was involved and describes what the issues were and how the team delivered specific business improvement.
The presentation also identifies the value of performing root cause analysis for defining requirements for the to-be process. It goes beyond modeling techniques and illustrates how to address cultural issues and constraints found in most companies.
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