Process Analysis and Design Topic: Business Process Transformation to Maximize Business Results and Customer Focus - Fortune 100 Case Study
Featuring: Dave Wong, Managing Partner, Strategic Crossroads, LLC
Businesses can no longer take months and months to redesign processes. The Value Chain Requirements Management (VCRM) framework is a customer-focused process that effectively translates strategic business and customer objectives into clearly defined and actionable requirements. These requirements become the basis for streamlining process re-design and implementation. A Fortune 100 company case study will be presented demonstrating the VCRM process methodology and business results of 30%+ reduction in design and implementation time.
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