Relating Enterprise Strategy to Business Outcomes

At every level of government, officials have been increasingly challenged in recent years to continue improving upon the delivery of government services, even as their expertise heads out the door – with the climbing rate of baby-boomer retirements – and their budgets are heading south. It is in times like these that government decision makers need to point their enterprise strategy, with a steady aim, at achieving better business outcomes, or greater mission success. This presentation focuses on the value of applying effective performance measures, which allow cause and effect relationships between IT (and other) solutions and the basic business needs of government, to be more clearly understood and more successfully leveraged.