Founder Closing Keynote: Reflections from 2008; Outlook for 2009

In these times of significant uncertainty about future revenues, companies are asking senior executives to examine current processes and suggest ways of streamlining operations and reducing waste. Businesses are examining ways to improve operational efficiency by paying more attention to process management and improvement. BPMInstitute.org has observed an increased interest in introducing the concepts and principles of business process management to the company’s office workforce.