Case Study: Using Business Architecture to Address Major Horizontal Initiatives

Horizontal initiatives have become increasingly common in major enterprises. Consider the challenge of coordinating new product and service rollouts, synchronizing customer support functions, ensuring transparency of transactions as they cross enterprise silos and the many other projects that must cross business units or even divisions. Business architecture teams are well positioned to address these challenges by allowing management to visualize the impacts and opportunities across business units, projects, partners, business capabilities and related IT assets. This discussion will discuss how business architecture can provide management with insights into the difficult challenges and solutions that arise when major projects cross horizontal boundaries of the enterprise.