Case Study: Storyboard for Process Change Through an eBond

The Discovery session will use a series of story boards to map real- life incidents with the user experience, the business process, and support systems. The storyboard cases personify how these components are to behave and interact with each other. These storyboards are encapsulated in maps and will be used as the foundation for project scope, system requirements, and business rules. A storyboard is a series of illustrations that represent a process or a series of interactions within a process. Independent of existing tools and procedures.

• Sequence of user activities

• Focus on cycle step

• Action specific Interface / Transition

• Rules of interaction

• Migration from one step to another

• Illustration of business process

The presentation will include a storyboard example using mind mapping software.