Case Study: Designing an Enterprise BPM solution

Developing a mission critical enterprise BPM solution involving large number of services, complex set of orchestration dependencies, and tight SLAs remains a daunting challenge. In this paper, we present a case study of such a BPM implementation for a Global Credit Risk Management group in a large financial institution. Underlying architecture is a component based architecture that adheres to the principles of SOA. The business problem involves implementation of several business processes that are designed to generate different kinds of risk metrics for different types of financial instruments, aggregating them along multiple dimensions, generating myriad risk management reports and updating a data mart for interactive analysis of risk data. The case study discusses technical and non-technical challenges involved in large scale BPM implementation, tool set limitations, criticality of data validations at logical steps in the business process, predicting completion time, and monitoring & management of the long running business process.