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	Friday, December 5

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BPMS WATCH Column

BPMS Watch: BPMN's Three Levels, Reconsidered

Read this column.

Several months ago, I got an urgent request from OMG – the organization responsible for BPMN and other BPM standards – to give a short blurb I had written a permanent URL on my website. The...

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Presentations

BPM and the Retail Store of the Future

Featuring: Cathy Hotka, Principal, Cathy Hotka & Associates

The customer experience in retail stores is about to change dramatically, thanks to a new emphasis on examining business processes with an eye toward optimization. We’ll talk about the technologies and processes that retailers are using, and the new formats and services you’ll enjoy as a result.

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Hotka 9-12-07 248 KB

Hotka 9-12-07 8.3 MB

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